I called in for a one night stay on business.. reception and management could not have been more helpful. This hotel has very limited parking, important to know. However on a first come first served basis (I don't think you can reserve easily) they have I think eight spaces, other than that there is I would say safe public parking within 400 metres and a difficult but possible drop off luggage zone. Reception seem very aware of the difficulty which is normal for a high street hotel and respond quickly to cars arriving thankfully. But the location is of course excellent. If you go cheap you will get a room near the lifts, or facing the street with some noise until late, livable but be prepared.. I recommend paying a little more for seaview which is still a bargain for this area. My room was wonderful, stylish, small but well organised. Good ac, mini fridge, excellent bathroom wonderful bed and all was very clean. TV no international channels but not many hotels do here even the five star nearby I often stay at too.. The best part of this hotel is the lovely staff who are super helpful in any way they can. The restaurant is also quite renowned, and I recommend the two bars just a few metres up the path by the castle, I had a cocktail and snack with equal welcoming service. Hope this helps, enjoy this decent place. I give an excellent rating because of it's honest value, service and location.