When I arrived in the evening, I was told that there was only one standard room left. The one next to the front desk in the lobby on the first floor did not have an independent bathroom. I had to go to the public restroom and shower room next to the first floor. This was the first time I encountered this situation, so I made a reservation clearly. It said private bathroom, but I forgot to take a screenshot. I called Chixing at the time, and now I have changed it when I went out to see it 🙂
Then back to the story, I was even more stunned when I entered the house. There was a very strong musty smell. I saw two large pieces of mold on the roof. The quilt and bed were very damp. Although the seaside is relatively humid, the next hotel we booked was not damp at all. I don’t know how long it will be. Has anyone lived in this house? ? Or have you left the quilt on for too long?
It was late at night and we couldn't change the hotel. We asked the front desk why the room conditions at Chi Heng were inconsistent with the actual situation. It clearly said private bathroom, otherwise we wouldn't have booked it at all. She said they didn't know and couldn't contact Chi Heng, so how could she choose a hotel by herself? I don’t know what the situation is, but someone just wrote it for you. I called Chi Heng. Chi Heng’s customer service was quite responsible. They helped us contact the hotel for a long time, but we still couldn’t change the room. We guess it’s because our platform made it cheaper, right? ? I didn’t see many people come to stay in the past two days. I stayed for one night on the second day. It was extremely damp and my nose was full of musty smell. I was afraid of a fungal infection. I covered my nose and slept the whole time. I couldn’t bear it and wanted to contact you to check out. , after asking the customer service, we still couldn’t return it, so Chi Heng gave us a total compensation of 111 yuan. Chi Heng’s service is still good.
What a great experience. It’s the first time I’ve stayed in a hotel with such a bad environment. The men’s urinal in the public restroom has an automatic one that sprays water when you get closer. It’s such a small room and I even saw a big spider in the sink on the first night. It was scary. Damn, it’s so easy to get splashed on your body, and the shower is ridiculous because it can’t be locked.
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