Premier Inn London Croydon Town Centre

Enjoyed the service, the room, the hospitality but not happy as there is no parking. I am a regular at the Croydon UK Hotel as i find it convenient if i need to travel to London as the East Croydon station is 5 mins walk.

Very enjoyable stay. Restaurant staff, particularly Marcia and Teresa were really helpful and attentive. To make it perfect would be if the hotel could make the beds a bit longer as I am tall and my feet were over the end of the bed when I was trying to sleep!

Disappointing, to say the least. Unhappy with customer service, in particular with one of the staff members who made a massive mistake with the dinner bill, not the first time it has happened. Premmier inn probably wont care but they have lost two customers.

I would like to say a special Thank You to Rashmi. What a delightful young lady. Very polite and friendly throughout my 5 nights stay. Each meal time Rashmi would make sure that I was having a good experience at the hotel and always asked if there was anything I needed. In my 15 years of staying in the premier inn’s throughout the UK, this hotel is now my favourite. Thank you All for a lovely welcome and I only pray that my business sends me here again so that I will be able to see Rashmi- she was brilliant.

After a long day working away, it is usually dinner that is the first thing on my mind. I am a frequent visitor of the premier inn hotels and I have never met a member of staff that is as attentive and friendly as Rashmi! She is always quick and speedy with her service, is very kind and always makes me feel at home when I come back to the hotel. I cannot thank her enough for all of her hard work and friendliness making my experience 5 star each time she is there! I must add that the food is always lovely and Mark has also delivered service with a smile, but Rashmi always goes above and beyond with customer service making me feel right at home.

It's Premier Inn, You know what you get, and that's what I like. Station is 5 minutes away. 15 minutes to London, 15 minutes to Gatwick. Ideal! Large shopping centre nearby and a Co-op by the front entrance for those late night snacks. The staff we met were very friendly and helpful and I will give a special mention to Marcia and Teresa (if I remember correctly) who ran the breakfast room during our stay and always had a smile. A nice way to start the day.

Stay here every other week for work, love the big bath, most of the staff will go out of their way to help and interact with me, especially Theresa & Marcia at breakfast, and young Kelvin who knows what I like, but there is a manager, she is very standoffish, not really approachable,

The hotel is situated right next to East Croydon train station. All other public transport is easy acceptable. It’s So comfortable to stay in. I find the drinks are very pricy and need reduce them. So much to choose from for breakfast. Teresa And Marcia are great hard working staff in restaurant.