Red Roof Inn Crossville

I have stayed at this location a few times. This time was a completely different experience. I was told they now need a $100 cash deposit for incidentals. I had also spoke with a gentleman early that morning and asked him if they do late check outs. He said they did. It was 12 and he took my room number. 11:15 one of the front office ladies comes banging on the door. I explain that we were told we can stay until 12 and she got extremely rude. Wanting to know why we need a late check out. She kept yelling until I said we are leaving. The chair in the room had child drawings in pen on it. The floor felt like it was barely holding on. There must have been water damage in that room and it was never repaired properly. I will not be staying at this location again. The door doesn't shut completely so you could feel the cold air coming in and here the highway.

Area around the hotel felt sketchy and the worker at the front desk wasn’t pleasant to deal with. Ended up going somewhere else without getting our money back.

I travel with my 2 labs, there was plenty of walking space, but wish other pet owners would pick up after their 4-legged kids, I scooped my girls, and others...alot of trash surrounding the parking area, of course it is just off I-40, had a lady pull in outside my room at 1 am and drop trash and take off...?? I put her trash in the trash can. Being by myself and my girls, I felt pretty safe, would stay again.

I always stay at red roof inns because of their generous pet policy while traveling as I have two labs. And the rooms are generally really clean for this price range. The rooms looked good, but the beds were nearly twin size and very squeaky. The AC smelled like urine for some reason and the WiFi wouldn’t work. There was a coffee maker but it was unplugged with nowhere to plug it in. Definitely my least favorite Red Roof Inn. One good thing, however, is that they are directtv and good channels!

Tonight is a five star experience in Red Roof Crossville, TN!!! Tucson Red Roof was not a great experience, Days Inn in West Memphis was bad, so was the Super 8 in Mount Pleasant ! Moral of the story to all travellers, these franchises are owned and modernized independently:)

The ice machine was broken and the 2 vending machines didn't work. Only a few of the light fixtures outside the room had covers and some covers hanging off. The toilet wouldn't flush and when I called the front desk they brought me a plunger which did not fix the problem. It wasn't stopped up it was the handle and when I called back she said she'd let someone know but no one ever came back. I stayed 3 nights and never received more towels or wash cloths. Front desk clerk was ok but it was a late check in so maybe he was just tired. Breakfast was limited but great coffee. Probably wouldn't stay again.

Had roaches, owner refused to do anything, food at breakfast was inedible several days during our 3 week stay there was no breakfast except for 3 hard pieces of bread, a bagel so hard you could use it as a hockey puck. He won't allow you to stay more then 4 weeks. I was in the lobby when owner told a young lady this is a hotel not a home you have to leave now! There are more people in this area then there is housing he should be glad people stayed at his roach motel. WOULDNT EVEN OFFER PARTIAL REFUND WHEN A COMPLAINT WAS MADE ABOUT ROACHES! Not did he offer to switch rooms when we went to us a plug in our room and sparks flew from outlet!

We are staying here long term while we await our house being ready. The staff and service here is amazing. Clean rooms, very quiet and overall nice atmosphere. If I had one thing to complain about is they could improve on their breakfast. Not even butter for toast and bagels

The rooms were dirty and smelled! The sheets and towels had stains on them. When asked for cleaner sheets and towels they said they didn’t have any. When I asked for an extra pillow they said they didn’t have any. There was bug in the bathroom. Absolutely horrible! 0/10! I would avoid this place! I booked for 2 days and stayed less than 2 hours it was that bad!