Hotels near St. Ann’s Parish Church, County Donegal

Externally the hotel needs some investment. Nice entrance and very pleasant welcome. Good clean room though bathroom needs a bit of a refurb. Leisure facilities very good, changing area needs an uplift. Breakfast good with plenty of options and friendly staff. Had dinner one night in the bar and it was ok. Now the real downside...if you want a nights sleep ask for a room well down a corridor. Never been in a hotel with so much noise and so many doors that bang right through the night to 5am! - inconsiderate patrons and the hotel infrastructure should be better

We stayed last Saturday night and had a very comfortable evening here. The hotel is light and bright and clean inside. We were given a friendly welcome and our room was very clean and looked recently refurbished. The bed was very comfortable. The room was too warm, even with the windows open and the radiator turned right down, you could have probably asked for a fan. We had a swim in the Leisure Centre. I usually don't enjoy it if a hotel's pool is really a Leisure Centre because they aren't normally as nice looking as a private hotel pool but this was nicer than most, with steps down in, not a ladder and there was a steam room and jacuzzi and 2 heated loungers. We were lucky as it was open until 7pm and it was quiet, I think there may be times it may not be as quiet. You have to wear a cap, which I dislike, but hey-ho, a lot of hotels down south request this, maybe particular council rules or something? Although some hotels waive it? We ate in Chapter Twenty and I must say this restaurant is stunning looking, the decor is so chic and modern and a beautiful colour palette. I am not a foodie so don't go to really posh restaurants but you would think you were in a high end restaurant here, I had the best of both worlds here with delicious food in the most gorgeous setting. The menu had plenty of choice, normal steak, fish, burgers. I had the Mexican taco basket which was lovely and my husband enjoyed a burger. The apple crumble was to die for and the lemon tart was very good too,. There was a blip with the order which was dealt with really well, the staff were very good, Collum looked after us and was a gentleman. The buffet breakfast the next morning was very good and well run by the staff there, I do think there should be a wee sign at the bottom of the stairs to direct people upstairs, we sat there afterwards and the number of people who walk through to go to Chapter Twenty, or stand at the bottom confused as where to go, even though you can hear the noise above, I could have gotten a job, directing them upstairs. The hotel is well situated for discovering Donegal, we are happy to recommend it and would return, especially to the restaurant. Thank you.

We would highly recommend this hotel. Very comfortable clean rooms, beautifully decorated. The staff at this hotel and truly lovely, all very professional, helpful and pleasant. The food is well prepared with quality ingredients and very tasty, one of the best hotel breakfasts ever! We also had lunch here and a cream tea, which were really delicious and served with a smile. Really good location, we stayed here for four nights as we were in Donegal for a wedding, would definitely stay here again.

Overall a disappointing experience. Getting checked in wasn’t easy as they were more interested in coach parties than solo travellers. Initially told 15:30 for check in, then 16:00 for check in and didn’t get checked in til 16:15. The room overlooked an internal space in the hotel and you could see into other rooms and there was no courtesy cover on the windows, such as voile or muslin. No towels were in my room and I believe this was the case in many rooms that day. This internal space overlooked ventilation ducts or something similar and the noise from these went on to the early hours of the morning and then started up again perhaps around 5:00. Out of 5 nights staying only on the final night was the noise stopped at an acceptable time. Breakfast was slightly warmer than warm but cooled down very quickly and was barely pleasant. Food in the Abbey Bar was ok but expensive for portion size. Overall while it’s a 3 star hotel there are many areas for significant improvement and the corridors etc are very tired and grubby looking. I wouldn’t rush back but believe the hotel next door to it is also part of the same corporate group. It’s a highly competitive market in west Donegal and I’m surprised the abbey can maintain its level of service based on what I experienced.