Hotels near Eastpoint Centre, Columbus

Although I already paid over Trip.com I was taken off the room again and when I told them e I had already paid it was told me this was cancelled but next day I received a message against my bank The room was charged to me so I had to pay the room 3 times. I wouldn't check in there anymore because it is connected with very many circumstances. From 9:00 a.m. it's going to be noisy because the staff when cleaning the room sound music hears something nervous I have to say.

I stayed at Holiday Inn for one night on June 27th and they made a hold on my credit card. However, the hold was never released and they actually charged my card. I have lost count how many times I have called the hotel to get it solved and get my money back for something they should not have charged me. Some of the times the front desk person was really rude and in several occasions they said that they would verify and call me back, which never happened. In the moments that I could talk to the manager (which was not easy since she is usually not there) she was actually nicer but did not solve the problem either. They keep saying that the amount is going to be refunded to my credit card, but I never got the refund. It has been more than a month since I stayed at Holiday Inn Columbus Downtown and I am still trying to get this refund. In summary, only stay at this hotel if you are willing to loose your deposit and spend time and patience trying to get it back without knowing when. So if you stay there, good luck.

How can I summarize the wonderful experience at this hotel?! Well to begin, the valet staff is a great team of people. I was helped by Taylor, who had a great personality and was such a warm welcome for the weekend. The front desk was swift, kind, and accommodating, and they provided great recommendations for restaurants and activities! The rooms were clean… but if I must be honest, the hotel could benefit from a little updating here and there. I know it’s an expensive ask, but in order to stand out in today’s world, that could be a huge plus! Other than that, everything was super!

stayed two nights for a conference and it was my first time in Columbus. Everyone was super friendly and helpful and I felt very safe. The check in was smooth despite thousands of conference attendees in the area, I never had to wait long for an elevator, the bartenders were great conversationalists, the concierge was sweet and helpful, the bartender at the hotel bar was so nice, the bellman and the valets were very friendly and helpful. Brian was so kind when helping me with my car both times and even offered me a bottled water while I waited. I highly recommend staying here!

I was at the bar with my girlfriend (USA), they took care of us very well, Manuel approached us to welcome us, he spoke to us in two languages Spanish and English I felt very comfortable because in the conversation it is of the same nationality (Peru), it is the first time we went and we want to return soon, all the service and the room was A1

The facilities are well decorated and the sanitation is good. The location is just behind the Fisher Business School in the north area of the school, which is very convenient. The staff is very helpful. Although breakfast is not provided, there is a restaurant on the first floor. The only dissatisfaction is that the mattress and pillows are too soft and uncomfortable.

I would give this hotel a 3.5 for this trip if I could. I will first start out by saying this hotel is nice. I found it to be very clean and nicely decorated. The location is great and by many fun things and restaurants. The employees were very friendly as well. We usually frequent the Holiday Inn on E. Broad Street in Columbus and always have a good time. We love the pool, hot tub, and breakfast. I chose this hotel because I figured it would be even better than the E. Broad location. The top things I was looking for was a good breakfast, pool, and hot tub. Which is why I chose to stay with a Holiday Inn. None of the three things we were looking forward to were satisfactory. The hot tub was dismantled, the breakfast was cold, and my 9 year old wouldn't even swim in the pool because it ”looked bad.” It's fair to mention that she LOVES to swim so it was weird she wouldn't even step foot in the pool. The breakfast has always been phenomenal at Holiday Inn. We really enjoy the hot breakfast choices, so it was a big disappointment when the ”hot items” were cold. We ended up skipping breakfast the second day because it wasn't worth waking up early for. Also worth mentioning, though probably not the hotel's fault, the electricity went out three times in one night. We were trying to watch Stranger Things since there was nothing else to do at the hotel and we ended up giving up after it went out for the third time. Employees were apologetic, which I do appreciate. So basically we chose this hotel as a quick stay-cation after we had to cancel our camping trip to Michigan. (Thanks, gas prices!) We ended up spending almost the entire time just in the room watching TV, which is definitely not what we had planned for. I could have saved hundreds of dollars and did that at home. :) If the hot tub and pool had been operational and in good shape, we would have been perfectly pleased. Had this been the case, I would have given this hotel 5 stars. I really do appreciate the kind employees and the cleanliness, but this just wasn't worth the money this time.

The hotel room is very large, the design must be beautiful, and the breakfast is also very delicious. It's a typical American breakfast. It's very good to have a menu to order according to your taste. The house has a sofa. It's very considerate to have a waiter come to the room to open the sofa and put it on. Beautiful surroundings of the hotel

not bad. Full of feeling!

There a a lot of hotel choices in this part of Columbus and overall we were happy at this hotel. It can be a little confusing to get to as you have to go down behind some buildings but once you're there, the parking is easy to access from the hotel. The staff were friendly and the rooms were clean. I'm not sure how new the hotel is but I did find the carpets in the room to be a bit tired looking.