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Breakfast

B&B HOTEL Köln-Messe
3.7/530 Reviews

B&B HOTEL Köln-Messe

Cologne|1.55km from Lidl
Terrible experience at this hotel. No hot water on the first morning, took cold showers. Asked at the desk about it on our way out, and the desk agent pretended not to know anything about it, but that he would check and follow up with us. Returned that night, no follow up, so assumed all was fixed. 2nd morning, still no hot water. Enquired at the desk again, this time they acknowledged that the whole building had no hot water for the 2nd day. Desk agent promised follow up again, that management was discussing compensation. Pointed out that no one followed up yesterday, but was assured that he would. Returned that evening to no follow up from anyone again. At check out, asked what the resolution would be, agent didn't know we had any problem. When asked about the lack of hot water for 2 full days, the agent said we should have spoken to them at the time!!! I explained that we had, but he again could do nothing and promised a follow up by email from the hotel manager. Needless to say, that follow up never came again! I emailed their head office about what was going on with the problems at the hotel, and the complete failure of customer service. They replied to me that they were pleased there was a ”quick solution” of the problem!!! They didn't feel that there was any call for compensation for either the lack of hot water, or the hotels response!! They begrudgingly offered a €20 voucher toward a future stay! Lol. They clearly need that €20 more than me, they can keep it!! Find a different hotel to stay, the B&B clearly feels that the new Customer Service is No Service.

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Reviews for Cologne Hotels

Searching for hotels near Lidl? Compare room rates and reviews to find your ideal stay.
The Niu Mill
4.4/554 Reviews
A young couple on the way, she likes music, he likes atomic fragmentation. Together they enjoy life. Nowhere we should forget our children, peace, God! We thanks the Niu Hotel for the jorney in Cologne. A smell without compare. A wish to come true.
Adina Apartment Hotel Cologne
4.6/574 Reviews
We stayed in the hotel for 4 nights for business in May. The hotel is pretty new - I think less than 2 years old. The rooms are quite big, with full kitchen amenities (fridge, washing machine, dishwasher, full set of glasses. The surprise was there was no kitchen roll for cleaning - all the apartments of these types of hotels have some cleaning paper. The location is very close to Koln Messe Deutz station, and we made easy travel arrangements by train to the Dusseldorf fair. The room is clean, the windows are opening (a big plus), and the façade is quite modern. The hotel is quiet, especially since my room faced the open courtyard, which was super quiet, even sleeping with open windows. Breakfast is OK, nothing spectacular, and I think a bit overpriced for the 23 EUR per person. The only problems we had were with sporadic services and some items in the room malfunctions: I had electricity problems with the power supply (caused by a defect in the dishwashing machine which could not be switched off - The fuse went off). I had a problem with the telephone. For every problem, I had to drag to the reception (unable to talk on the phone). The coffee in the room was delivered in the first few days, the next 2 days, and there was no new coffee pack (to make your French press). One day I did not have big towels delivered (the housekeeping did not replace the used towels on the bathroom floor, and I had to go to the reception to ask for them. I would give that hotel 3 stars, but the best surprise was the super fast internet connection (free). We had 200 MB/sec, perfect for surfing and streaming.
MesseHotel Köln-Deutz
3.9/516 Reviews
Five-star praise to Ctrip, because the ticket rescheduled to refund one night, the hotel refunded 10%, the rest of Ctrip refunded. For the hotel, in addition to being more rigid in this regard, the breakfast is not very good, the others are still very satisfied. Clean and tidy, you can walk to the Cologne Exhibition Center and Daoyitz Railway Station, and it is quiet and the environment is beautiful, especially like the scenery outside the window.
The Deutz, a Tribute Portfolio Hotel
3.9/516 Reviews
The hotel is the most cost-effective hotel in the entire Cologne exhibition hall area. It takes about 10 minutes to walk from the tram Cologne exhibition hall station to the hotel and halfway through the German chain LIDL cheap supermarket. After Ctrip prepays the room rate, you do not need to pay a deposit when you arrive at the front desk of the hotel. In addition, the city tax of 5[%] of the additional room rate does not need to be paid in advance. Consumer psychology is very comfortable. The decoration style of the hotel rooms is white and modern. The rooms are also equipped with desks. The entire area is very spacious and comfortable. The hotel also carefully puts German welcome gummy on the pillows of the guest beds. Like most German hotels, the hotel does not provide toothbrushes but shower gel and shampoo. In addition, the water in the shower room is a bit slow and congested. I have stayed in the ibis hotel in the same area before, the price is 100-300 yuan more expensive than this hotel, the room area is only half the size of this hotel, and it is very simple. Generally speaking, if you come to Cologne to participate in the exhibition and the budget for accommodation is limited, this hotel is definitely the first choice.
Essential by Dorint Basel City
4/567 Reviews
I would like to congratulate the staff as I stayed during the Covid epidemic as a flight crew and it was obviously not a normal experience for all. Staff were friendly (not always the case at the moment) and helpful. While social distancing in the restaurant wasn’t ever going to be a pleasant meal the food was good and appreciated. Many thanks.
PhiLeRo Hotel Koln
4.2/557 Reviews
I enjoyed my stay at the PhiLeRho Koeln. I was very pleased with the staff, in particular Jessica and Andrea were very helpful. It was our first stay, it will not be our last. Your location in the green and treed area was very relaxing. the breakfast was plentiful and had a wonderful assortment of dishes. The patio area was great and I enjoyed it. I think one of the best features, was the other guests. Some that have been staying with you for a number of years.

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More about Cologne

Book your hotel on Trip.com for an amazing travel experience. Looking for hotels in Cologne? Trip.com is a great place to start. Cologne is a city with tons of tourist attractions. You'll never want to leave! You can stay 3-5 days at hotels in Cologne without running out of things to do.

Cologne Bonn Airport is the primary airport in Cologne. Besides flying, taking a train to Deutz-Messe Station is one of the other major methods of transportation.

You don't have to worry about accommodations when traveling to Cologne. Here, there are more than 304 hotels for you to choose from. The local average price is 132 SGD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 6 five-star hotels in Cologne at an average price of 233 SGD per night. There are 62 four-star hotels in Cologne at an average price of 156 SGD per night. There are 103 three-star hotels in Cologne at an average price of 125 SGD per night. There are 23 two-star hotels in Cologne at an average price of 93 SGD per night. As a popular tourist city, Cologne has many renowned chain hotels. Novotel is the most popular brand among tourists. Those who favor Novotel can choose a hotel under its name. Hyatt Regency Cologne in Cologne is a favorite among Trip.com users. Centro Hotel Ayun Deluxe is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Cologne, such as Gross St Martin, Cologne City Hall, Old Street along Rhine. For short trips in Cologne, Brühl are all good options. You can also visit top-rated attractions like Koeln Triangle, Eigelstein Torburg, Cologne Cathedral. Commercial areas like Rolex Deutschland, Hohe Strabe are ideal places to buy souvenirs.

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