Tobias Huber
April 27, 2023
Unfortunately I had a rheumatic attack 8 hours after booking. The hotel still refused the cancellation, although there were still four days until the stay - OK, you can do it is your right, but not customer-friendly. But then I thought less work and more wellness.
Since heat is the only thing that helps me, I had already specified a sauna as the only criterion when searching when booking. I also accepted an extra charge of €80 per night and a much longer way to the trade fair (the reason for my visit was FIBO).
Unfortunately, the small print on the homepage states that the sauna would be out of order due to the current situation. Even a request changed nothing here.
However, the sauna is advertised on all search portals.
The swimming pool has seen better days and is freezing cold. Fitness room is a generous paraphrase for the existing.
As already described in several comments, the bathroom is not particularly up-to-date and when you shower, no matter how hard you try, you end up with half the room under water.
The location is very central, but at €200+ per night and person, the entire offer is a joke.
There is a system for free drinks if you skip room service. Unfortunately, this is not properly explained to you, so that you are denied a drink if you don't get a trading card from reception.
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