Cologne City Center | 4.76km from Drama School of the basement
With a stay at Hilton Cologne, you'll be centrally located in Cologne, within a 10-minute walk of Cologne Cathedral and Old Market. This spa hotel is 0.9 mi (1.4 km) from Neumarkt and 1.3 mi (2.1 km) from Chocolate Museum.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Pigeon Post Bar, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Cologne? This hotel has 0 square feet (0 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 296 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
GGuest User2024.04.11
Closest location to Hauptbahnhof, the church, tourists spots, do not mind to ask the staff some more
Should visit again Hhonors
Thada
With a stay at Adina Apartment Hotel Cologne in Cologne (Innenstadt), you'll be a 3-minute walk from Cologne Trade Fair Grounds and 9 minutes by foot from LANXESS Arena. This hotel is 2.2 mi (3.5 km) from Cologne Cathedral and 17.4 mi (28 km) from Phantasialand.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Other Side Bar'n'Kitchen serving guests of Adina Apartment Hotel Cologne. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 171 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 49-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2023.06.29
Had a wonderful 3-night stay at this lovely property. Located just a stone’s throw away from Köln Messe/Deutz station, which was very convenient for us who travelled directly from Frankfurt Airport. Its surrounding was peaceful and quiet. Checking-in by Clemens was a breeze. Clemens was friendly and answered all our queries with patience. He also gave us helpful information on dining options in the vicinity. Our courtyard facing Studio room was spacious and quiet, had every amenity we needed for a comfortable stay. We used the washer and dryer every night and it was definitely a great to have. USB charging ports and power points could be found on both sides of the bed and at sitting area. Internet speed was fast. Was able to screen mirroring with my device and hence we were able to enjoy watching Netflix on the big TV screen. Daily housekeeping had also done a wonderful job of keeping our room clean, replacing our used towels and replenishing the laundry detergent. There was a small indoor pool but we didn’t have the time to use it. Our room didn’t come with breakfast, but we did try it out on one morning. Found that it was a tad overpriced at €22 as the spread wasn’t big and choices were pretty limited, the only disappointment we had of this property. Overall a fantastic stay and is value for money. Would strongly recommend this property to anyone who is visiting Cologne.
Modern, 306 room hotel, located directly on river Rhine in Cologne-Deutz, offering a spectacular view of the famous Gothic Cathedral of Cologne and the old city. The hotel features Regency Club, 2 restaurants, 2 lounges and bars, a health club, indoor swimming pool and extensive meeting facilities. Many of the spacious guest rooms overlook the Rhine, Cathedral and the old city. Opened in May of 1988. The hotel has 6 floors.
Ffirstbignose2024.06.29
The best hotel in Germany. The western restaurant on the second floor is especially amazing. You need to make reservations in advance at night. The details of the service are great. The hotel is the official designated accommodation hotel for the European Cup. I was lucky enough to see the England and Belgium players.
Outstanding
69 reviews
4.6/5
Price from
€ 189
per night
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Cologne City Center | 5.1km from Drama School of the basement
With a stay at CityClass Hotel am Dom, you'll be centrally located in Cologne, steps from Museum Ludwig and within a 5-minute walk of Cologne Philharmonic. This hotel is 0.2 mi (0.4 km) from Cologne Cathedral and 0.4 mi (0.6 km) from Musical Dome.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Regional cuisine at Dom Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 81 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.09.13
This hotel is located in the city center, near by the kolin church, shopping road and train station.Very clean and good room. But the front receptionist one fat girl is not friendly when I asked her the parking place. She only shows you a paper and told you to take photo of it, scan the address QR code and find the parking place by yourself. It's hard to find the correct direction for a new visitor. Besides this, everything is fine.
Cologne City Center | 5.1km from Drama School of the basement
Hotel An der Philharmonie is in the heart of Cologne, within a 10-minute walk of Cologne Philharmonic and Cologne Cathedral. This upscale hotel is 2.2 mi (3.5 km) from Cologne Trade Fair Grounds and 16.2 mi (26 km) from Phantasialand.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Hotel An der Philharmonie, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Cologne? This hotel has 161 square feet (15 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 34 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.
2255_2984842019.10.14
Stopped in May 2019. Considered Cologne as a point for basement. Hotel is not from cheap but very good rooms (only not to take the most budgetary). Comfortable bed. Good furniture.Not far from the cathedral. In foot shopping availability. Breakfast at 4. opposite (I think in the building new hotel) parking (2 level) for 4 days - 50 euros. But for some reason all the time the lift was barracked. All the time I had to call for support or go to the resepshne.
Cologne City Center | 5.17km from Drama School of the basement
With a stay at CityClass Hotel Alter Markt, you'll be centrally located in Cologne, steps from City Hall and within a 5-minute walk of Cologne Philharmonic. This upscale hotel is 0.3 mi (0.4 km) from Cologne Cathedral and 0.4 mi (0.6 km) from Musical Dome.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a television in a common area.
Enjoy a meal at Cafe-Lounge Alter Markt55 or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 63 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
ZZhiji2024.05.04
It's conveniently located near Cologne Central Station. The rooms are clean and the facilities are excellent. The hotel staff were friendly and polite, so I had a pleasant stay.
Cologne City Center | 5.19km from Drama School of the basement
This hotel proves that it is possible for a central location to be peaceful. Right in the city center of Cologne, the Pullman Cologne hotel is conveniently close to all of the attractions that make this city so famous, whether it is the cathedral, the River Rhine or the old town. When inside the hotel itself, you will feel the city energy transform into an atmosphere of relaxation. With its spaciousness and its elegant flair, the hotel creates a stylish space for creativity and exciting encounters.
NNg2024.04.20
Quietly, conveniently and serenely stayed at this hotel for the past 6 days. Good to recommend this hotel as a priority choice especially for cologne travellers who preferable to stay away from bustling areas. An enjoyable back and forth daily walk from hotel to train station whereby some good restaurants are the best solutions of our hungers. Highly recommended to stay and definitely will stay again in the future. Thank you..
Cologne City Center | 5.36km from Drama School of the basement
With a stay at CityClass Hotel am Heumarkt, you'll be centrally located in Cologne, within a 10-minute walk of Cologne Philharmonic and Museum Ludwig. This hotel is 0.5 mi (0.9 km) from Chocolate Museum and 0.7 mi (1.2 km) from Musical Dome.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite to eat at the hotel's bistro, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
2023.12.20
This hotel has an absolutely wonderful location. The incredible Heinzels Christmas Market which has to be the prettiest market we've seen, is 2 minutes from your door! The hotel is very clean, comfortable and offers a nice breakfast too. The staff is very helpful, professional. We had a problem with our heat not working and the mechanics showed up to fix it almost before we hung up the phone with the front desk. The very minor problem was solved in 10 minutes. So efficient! (Be aware, please, that there are 2 City Class hotels near one another in Cologne. One closer to the the Cathedral and this one. Either location would be excellent but we stayed in the one on Auf Dem Rothenberg) Our driver dropped us off to walk about 100 feet down a cobblestone alley then turn left into an archway to reach the hotel. The hotel opens onto a utilitarian courtyard with that cobblestone street on the back side, the courtyard, then a narrow alley that opens up right onto the Christmas market. It looked questionable upon arrival but was perfect!!!
The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. In just a few minutes, you can reach the old town, cathedral, main train station, Lanxess Arena and exhibition center. The hotel has 253 modern non-smoking rooms with free WIFI. We have 6 rooms that can accommodate up to 200 people available for your event. At RELAX - FOOD, DRINKS & YOU, you can eat and drink in a relaxed lounge atmosphere with a large sun terrace.
GGuest User2023.04.23
This was my first time back since my military days and having travelled through Germany in the 3 years I was here, I haven’t changed my opinion that Cologne is the best city to visit. This time I was here for the FIBO fair and stayed at the Mercure for the first time. As expected it was first class and the hospitality of its staff was impeccable. The hotel is out to the west which means a 20-30 minute tram ride into the main area around the cathedral and river but once you master the payment system you will enjoy the experience, with the trams being on time throughout. The only criticism is that being a fitness person and witnessing others like me staying at the hotel, the gym was poor consisting of only 3 cardio machines in a tiny room. A small set of dumbbells would be a welcome addition and would have justified a 5 star instead of the 4 I have given. Otherwise well done to all the staff for a highly enjoyable stay. Alan & Carmen Curry
With a stay at AMERON Köln Hotel Regent, you'll be centrally located in Cologne, within a 10-minute drive of Cologne Cathedral and LANXESS Arena. This hotel is 17.8 mi (28.6 km) from Phantasialand and 0.6 mi (1 km) from University of Cologne.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy Italian cuisine at Cantinetta Trattoria Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2021.10.22
For my first trip to Cologne, my one-week stay at AMERON was delightful, so I hope I will be a returning guest soon! The hotel's location is perfect for catching different public transport means quickly and efficiently. The room was well-lighted, spacious, great for relaxing but also working, and had a pleasant modern warm aesthetic. The restaurant had delicious quality food (breakfast selection was very diverse, dinner too was always tasty), ”served” with a stylish and cozy atmosphere. The hotel's staff as well as the restaurant's staff were very friendly and had a lot of benevolent patience with my rusty German speaking skills! Communication was easy, professional, but also comfortable, in both German and English. Very happy with my choice, my heartfelt thanks to all the staff!
Outstanding
52 reviews
4.7/5
Price from
€ 87
per night
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Top 20 Premium Hotels in Cologne
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Discover our curated selection of premium hotels in Cologne for your next stay
No.
1
4.4/5
107 reviews
Radisson Blu Hotel, Cologne
Hotel near Cologne
"Good Location"
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No.
2
4.5/5
102 reviews
Maritim Hotel Köln
Hotel near Cologne City Center, Cologne
"Great location""Great rooms"
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No.
3
4.4/5
59 reviews
Urban Loft Cologne
Hotel near Cologne
"Clean and tidy""Great rooms"
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No.
4
4.5/5
59 reviews
Steigenberger Hotel Köln
Hotel near Cologne
"Great location""Great stay!"
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No.
5
4.2/5
86 reviews
Hotel Santo
Hotel near Cologne
"Good Location"
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No.
6
4.6/5
171 reviews
NH Koeln Altstadt
Hotel near Cologne
"Great location""Great rooms"
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No.
7
4.2/5
111 reviews
25Hours Hotel Cologne the Circle
Hotel near Cologne
"Good Location"
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No.
8
4.4/5
130 reviews
CityClass Hotel Alter Markt
Hotel near Cologne City Center, Cologne
"Convenient location""Great stay!"
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No.
9
4.4/5
158 reviews
CityClass Hotel am Dom
Hotel near Cologne City Center, Cologne
"Convenient location""Great stay!"
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No.
10
4.3/5
112 reviews
art'otel Cologne
Hotel near Cologne
"Good Location"
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Top Pick Hotels near Drama School of the basement
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Check out our most booked hotels near Drama School of the basement from the past 30 days!
No.1
4.1/5
62 reviews
Hotel Fortune
Cologne | 1.65KM from Drama School of the basement
"Clean and tidy""Great rooms"
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No.2
4.2/5
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Holiday Inn Express Cologne - Muelheim
Cologne | 3.1KM from Drama School of the basement
"Great rooms"
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No.3
3.8/5
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PLAZA Premium Köln
Cologne | 3.26KM from Drama School of the basement
"Good Location"
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No.4
4.2/5
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Moxy Cologne Muelheim
Cologne | 3.69KM from Drama School of the basement
"Great stay!""Friendly owner"
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No.5
4.4/5
59 reviews
Urban Loft Cologne
Cologne | 4.39KM from Drama School of the basement
"Clean and tidy""Great rooms"
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No.6
4.6/5
96 reviews
Courtyard Cologne
Cologne | 4.13KM from Drama School of the basement
"Convenient location""Great rooms"
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No.7
4.4/5
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Holiday Inn - the niu, Mill Cologne Mülheim
Cologne | 3.84KM from Drama School of the basement
"Good Location"
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No.8
4.5/5
138 reviews
Cologne Marriott Hotel
Cologne | 4.47KM from Drama School of the basement
"Convenient location""Easy to get around"
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No.9
4.2/5
41 reviews
NH Collection Köln Mediapark
Cologne | 4.46KM from Drama School of the basement
"Great rooms""Friendly owner"
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No.10
3.7/5
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Mercure Hotel Koeln Belfortstrasse
Cologne | 3.71KM from Drama School of the basement
"Good Location"
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Latest Reviews for Cologne hotels
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Find highly-rated hotels with real reviews and ratings to find the perfect stay!
4.6/5
Outstanding
CCompanion31945882075There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”
GGuest UserWe had to check in very late (about 02:30), but that was not a problem at all. The service was very friendly and helpful. We had booked a room for 3 people over Booking.com that was unfortunately no longer available on site. We were fully unproblematic and without additional costs ”distributed” to two Comfort double rooms and received another drink from the house bar for free as an excuse. The rooms themselves are very well equipped and comfortable. The included breakfast was the “hammer” and very rich and varied. Of us absolutely recommended. A parking house is right next to and has not cost us anything.
GGradoThe Hotel shows five stars! The room had no wifi whatsoever, although they showed three different wifi lans. Attempts to bridge this gap with mobile hotspots were not helpful. Noises from other rooms were audible, which means a bad noise insulation. Worst of all was that there was first only boiling hot water in the bathroom. This was due to the fact that all cold water supplies were closed. Still after opening them ourselves, one of the two lavatories cold water regulator was not functional. Shocking was that the shower was switching from regulated 38 degrees Celsius to suddenly boiling hot water and then to ice cold water. This made showering an unpleasant not to say dangerous encounter! You judge if this Hotel deserves the five star rating. Our attempt to communicate the shortcomings was prompted with the statement that the maintenance technicians had left! (???)
GGuest UserThe (non-upgraded) room is relatively spacious, well designed and quiet. I'm glad I did not accept a higher cost upgrade option. It was great for a 4-day stay. There's a separate area for clothing and storage, and a small refrigerator. There was a wall of windows, good light and effective blackout curtains. The in-room coffee service is nice - I didn't find this in my other hotels. The breakfast buffet is worth the price, especially considering the quality, and that a single cup of coffee elsewhere can easily be 5 Euros. It's not a train station hotel (one mile away from the HBF and the Dom), but this hotel is in a very nice area, and is convenient to a great many dining and entertainment options for a Cologne tourist. It's not horrible to take the train here (with one connection) if you are reasonably mobile. Public transit options are many once you figure them out. The USB charging outlets are helpful -- and I did not find these in any other of my hotels. Overall, this chain is a significant step up from the likes of Ibis and Motel One. This hotel is very much worth the reasonable premium it charges. Desk staff was very friendly and helpful throughout my visit. I would happily return to this property.
焦焦The hotel is less than 10 minutes walk from Cologne Cathedral.
Clean, quiet and comfortable.
Tipps wants: Make an appointment in advance for the terrace room.
I arrived at the hotel at 3:30 pm.
(Check-in starts at 15 o'clock). There is still no terrace.
GGuest UserThe hotel is very close to the train station and Cologne Cathedral, but not noisy. There is an elevator and air conditioning. It is very clean overall, and there is no odor in the room. The receptionist is very enthusiastic and patient. Recommended.
TThành Trung TrầnHygien, room, bed, quietness everything was great except that I got this problem with the receptionists. So I did explain to all the receptionist (that I saw-because I understand they work in shifts) that I lost 2 luggages due to the airline's mistake and airline will send them to this hostel where I would be staying (for 1 night only). I explained that if someone sent luggages here, please tell me asap because I needed to catch a train to Amsterdam the nextday noon. Imagine 35kg of personal belongs just dissapeared, I didnt have toothbrush, clean clothings.... I reminded them everything 3-4 hours when I saw a receptionist. After almost 27 hours of waiting in worry (which made me cannot enjoy the city), I talked to one receptionist to please check 1 more time becauze the airlines mailed me that they did send to the hostel at 4:30pm in the day I checked-in hostel, (only 4-5 hours after my flight time), she let me go it the luggage room and my luggages were there the whole time! So I waited in pain for 22 hours for nothing. I think it would be a bit obvious when 1 guy in delivery company uniform went in with 2 luggages and said ”this is from one of your customer.” But the receptionist just forgot it quickly and didnt tell me. I had to change a lot of my plan and I was feeling terible and stressful with the waiting and fear of lost luggages.
Beside that, the condition of rooms, facilities, warm water, sound proof windows were great.
GGuest UserThis is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.
FFlawedI stayed here for 4 nights while attending an International Expo nearby. I chose it due to ts excellent location to the old town square (5 mins walk) and nearby transit options. Check in was painful and laborious having to give all same information again despite booking online and handed an old fashioned key with a giant key ring (a door knob) The gothic decor is initially quite charming with darkened wood and portraits of dead people everywhere. The single room was cramped, tired and dated and boiling hot. With no air conditioning or the ability to open the window more than an inch I was left to roast away while trying to sleep. No sleep was managed. PIllows are thin, mattress is thin, uncomfortable bed. Shower is rubbish and a curtain so short its impossible to not cover the floor in water. No glass in room so had to get one from reception. Breakfast is ok, fairly basic cold options - meat, cheese, bread, boiled egg, cereal and juices. Dining room has some appeal and was tidy with tables cleared quickly. The main advantage of this hotel is the location, there is nothing else.
JjazpopsThe hotel is an easy walk (just a few minutes) from the railway station. It is about two minutes walk to the cathedral which you can see (and hear) from the hotel: the bells chime quite loudly at about 08:00 am and other times. Rooms are a decent size and the beds are very comfortable. It is clean and in the room there is a safe, tv, bathroom with a shower (that oddly has no shower curtain or screen - the floor gets quite wet). Breakfast is good and includes the normal range of hot and cold foods from croissants, toast, bacon, egg, sausage, buns, cereals, hams, salamis, cheeses, coffee, tea, hot water and some really very nice fruit juices (some of the nicest I have tasted in a hotel). The staff in the dining area were really pleasant and friendly. The reception staff were a little more varied but polite and efficient enough. Outside the hotel doesn't look that much but it is generally pleasant and a great base inside. Next door are some convenience store types of shops and a kebab house that I tried and it was exactly the same as back home. McDonalds is just across the road, if that is your thing. We walked to all of the Christmas markets (where we did most of our eating) and around the city centre and down to the Rhine. All are in easy walking distance. There is a bag room where you can leave your bags upon checkout and come back for them later. The security of that was a little lax as people just walked in from the street and took their bags. I went to the reception and told them I was taking mine and the lady looked as if to say, ”ok fine.” No checks. There is also little checking of people walking in from the street and just going upstairs but the doors on the rooms were pretty secure. The lighting is not great in the room and the lights around the hotel are seemingly hanging from their connections. Overall it was a great base from which to explore the city and get to and from. good night's sleep - despite the bells and a good breakfast. I would stay again for a short break in the city.
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Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.