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Good location, new hotel, coincides with the 100th anniversary, opposite the food street, good breakfast environment, good taste, slightly less staff, have to wait, I do not know why the next day is early, the first day does not contain

First, the good points. Extremely nice people working here and the place was clean. It was quiet during our stay. There were some disappointing points as well. (1) When we arrived for a scheduled two night stay, the room airconditioner was set at 82 degrees. I understand saving electricity and set my own home thermostat higher when no one will be home, but we did arrive at our expected time and the thermostat should have been adjusted down. The room was too hot to stay in and took over an hour to cool to a tolerable 77 degrees.( Probably I should have just opened the room fridge and allow it to cool the room. After all, the pint of milk and water bottles I put in there were frozen solid the next morning.) (2) We were given two bath towels for three people for three nights. We expected more to be delivered the next day, but no housekeeping was done at all. No more towels, no coffee pods, no emptying of trash. When I asked, I was told there was no housekeeping on the weekends. Would have been nice to know that before we had booked. They did keep some more threadbare towels I was able to pick up myself at the front desk. (3) The bed linens were comfortable enough for the two queen beds, but very skimpy for the couch fold out bed. One pillow, a bottom sheet, no top sheet and a very thin cover. I was glad I had brought our granddaughter's favorite blanket. (4) As I said, no coffee pods were brought for the in room coffee for the second day. Agreed, this is never going to be a decent cup of coffee, but the caffeine helps you wake up. I was allowed to get myself coffee downstairs at the breakfast buffet area. We didnt eat at the breakfast buffet since it was $8.00 per person and I was already not impressed with the other offerings at the hotel. Hate to say this, but the buffet coffee was not too good either. I saw only one urn, so those who wanted decaf seemed to be out of luck. Splenda and sugar were offered along with a couple of kinds of coffee whitener. If you wanted half and half you were--once again--out of luck. There were several other irritations--broken this and missing that but it's not worth detailing every little thing. All in all, I was pretty disappointed in our stay at Holiday Inn & Suites McKinney-North Allen. A once great franchise has slipped considerably.

The hotel itself is a little dated and run down. There is plenty of parking outside and its right next to a fitness place if you want to work out. It has the generic fitness center with towels and water. The water machine in there wasn't working when I was there. There is a free laundry room. Some of the machines were not working and some were really old and dirty inside from being used to wash something really dirty. The breakfast was pretty generic. I chose not to eat there as it did not appear that appetizing. They stopped the social in the evening. The staff is rarely visible at the front desk - always in the back and come out really slow like you are bothering them from being on social media or waking them up from a nap. The bright spot is that most of the AM people are super nice and very helpful. The housekeeping staff is also great and I highly recommend them. Location wise its less than two minutes from Medical City Plano, right next to a Central Market, right next to Sams Club and Walmart. There are plenty of restaurants with in fifteen minutes of this place.

This hotel is in a spectacular location. LOVE, LOVE, LOVE!!! I can not wait to return. Fantastic customer service, extremely clean, and perfect location. The rooms are nice and extremely comfortable. The only thing I was not a fan of is the the restroom barn door style. If the door was completely closed to one side then you could still see through the crack of the other side. Also, they charge for Wi-Fi. However, I have nothing negative to say about the hotel. I would recommend it and God willing will return.

Because of the new decoration, it is relatively new, the environment is not bad, because it is relatively biased, there are not many people currently staying. But there are a few problems 1. Bathing water and oil, wash your face with soap, always feel that the soap can not be washed, the shower is also 2. Washing machine and dryer is very dirty 3. Originally saw the comments inside said many nearby There are no Chinese restaurants in the vicinity. It is basically necessary to drive for more than 15 minutes to find a more authentic Chinese restaurant.

Very nice maintained place it's so peaceful here and the breakfast is amazing thevstaff I'd wonderful also I love comming here so peaceful and clean and worth the money if u want a nice clean place with good breakfast

We always stay in this Best Western when we are in the Dallas/Ft Worth area. And almost always stay in a king suite. When we pulled in Wednesday afternoon we saw the sign that said Now Open and Newly Renovated. We checked into our room and you could see walking to the room they had new carpet professionally installed. In the suite itself new carpet and new window dressings again that looked professional installed. But I think to save money they painted themselves. There was paint on the wing back chair and the desk chair. Along the door frame was overlaid paint. The plug socket near the bed didn’t have a covering on it. And the bathtubs plug was lying on the side of the tub. Not sure why it wasn’t in the drain. The water in the kitchen sink was a drizzle. I know with Covid things are thought right now so we will give this hotel another try when we go to Texas again.

There are few varieties of breakfast, but it tastes good. There is a car in the hotel. It is not convenient without a car. There is nothing to eat around. Good health, clean and tidy, service is not bad.

# praise# Regarding the hotel smell, the room layout, the nearby restaurant, the lighting in the room, the sound insulation is satisfactory; all very good, there are many Chinese restaurants not far from driving. The front desk is warm and hospitable

Nice. Clean. Very nice staff.