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This hotel is an amazing place to stay. Relaxing, stunning views, and quiet area. The room is clean and the pool is nice (It fits well with the environment around it). The staff are friendly especially a woman at the front desk. What I was disappointed with was waiting for my food for a long time (I’m starving). I know they were really busy with a big group but they should know that there’s only a table with two of us at that time. They just let us wait until everything was finished with the big group. which took 3 hours. However, overall I would highly recommend this hotel as a place to stay.

Very nice and relax hotel. Arrived in the morning around 4+ and was upset that we can’t get to the hotel because of road work. Cars not allowed to drive over hence we need to stop at the construction site and carry our luggage to walk over the uneven road ( muddy and many stones). Not a long distance but I think the hotel management should notify the customers on this as it is really a hassle. Overall, the hotel is very comfy

Our recent stay at Aliana Sapa Hotel was nothing short from amazing. We arrived early at 6am from Hanoi but the hotel wasn't open. We waited till around 7am and the hotel front desk staff - Chau Thi Hong Lien got us checked in early. I think also because the hotel wasn't buzzing with guests. This little touch made our day as we have been travelling 12 hours straight. Lien not only welcomed us warmly but also gave us fantastic recommendations for our Fansipan trek and finding a local private guide to explore the Hmong village. The price we paid for the private tour was really reasonable too. Breakfast was good and the restaurant staff were all so polite and nice. Served ala carte I'll recommend to try the porridge, pumpkin soup, carrot soup, and scrambled eggs. Hotel is away from the hustle and bustle of Sapa town, but that's a good thing. It's still within walking distance, and being close to the Mgallery Metropole Hotel and Sun Plaza is a bonus for exploring the area.Our rooms were spacious and spotlessly clean thanks to the diligent housekeeping staff. And that balcony view was downright breathtaking. To sum it up, Aliana Sapa Hotel - with its excellent service, friendly staff, incredible restaurant, and comfy rooms, it's a hidden gem in Sapa.

We spent a wonderful, very comfortable night at the Sapa Vista Hotel overlooking the beautiful valley and rice terraces. Food and service is excellent, in house massage was amazing and the location perfect! We definitely will come back to Sapa but next time we will stay much longer to explore this beautiful location and kind local people. Thank you for the memories!

Great location away from the hustle and bustle of the City Center. Had views of the mountains from the Bungalow and views of Fansipan during Breakfast. One of the best resort to stay in. Service Stuff were exceptional and polite in every way - helped out when we needed assistance and carefully explained when there’s a need to. Bellboys where at your service everytime you reach the lobby, reception stuff were always fretting you and ensuring you’re feeling at home. Stayed in the Sam Moc Bungalow away from the main building. Yes surely there were in convenience, but there were complimentary buggy rides around. Heated pool was crowded at the point we went, outdoor pool was freezing, it be in the mountain. All in all, We will revisit again if possible!

Wow! What can I say? First off, the owners - Chang and David. They are the best! They treated us like family. The rooms are excellent! We booked 2 rooms. One was right beside the pool with a train view from inside the room. The other room is at the 3rd floor, overlooking the train and other building of Sapa. The hotel has 2 service elevators, a children's pool, billiard hall, food was nice. Coffee was superb! David offered to drive us around town. We went to the Alpine Coaster and Cat-Cat village with him as our driver. Even offered to buy us coffee. Chang went over the top as far as serving us. She arrange our Fansipan experience, called the bus operator to arrange a pick-up right from the hotel on our way back to Hanoi. They even left us with a thank you gift. Would I come back? Definitely yes. Will I recommend it to family, friends and others? A BIG YES!

Such a very nice hotel. 5/5 their staff is very passionate with their job. Everyone is so approachable and always smiling. Rooms are clean and big!Breakfast is great too, plus with a spectacular view from their restaurant. Will strongly recommend Sapa Yen Hotel to my friends.

Staff was really attentive, Room was super clean and they were flexible enough for us to store our luggages and use the toilets after our reservation ended. Oh and the views of the mountains from the balcony in the morning is fantastic! Best value for the hotels in the area in terms of service, views and breakfast included as well. Bathtub should I keep going? Walking distance to the main town