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Cozy family run hotel. Only stayed one night. Lots of cats. Nice stay ruined by a tour booked by the hotel - Turkish dance. Beware we were overcharged - hotel told us it would be €60 per person (to be paid at the restaurant), which would include transport. Driver is the brother of the lady owner. Went to the dance, and they asked for €65 per person. A couple next to us told us they paid €40 per person. After we kicked up a fuss, we got a refund back however we still don’t know who was trying to rip us off: hotel, driver and/or restaurant. Do your research before agreeing to go on a tour organised by the hotel. That said, the car they organised for us was very reasonable (wife of said driver).

This hotel is beyond what it is advertised. Not only is the hotel located in the best location in the city with amazing views and impeccably clean rooms it also comes with one of the best breakfasts Ive had at a hotel. The views you get tat this hotel are unparalleled. The hotels ambiance is to die for as it feels as if you are staying in a cave with all the amenities you could want. Besides the hotels amenities it is important to note the hotels staff. The hotels staff is one of the most professional and helpful people I have interacted with. Specially SERHAT, words cannot describe how helpful this man was. We arrived at the hotel with 0 plans. This man acted like our travel agent booked our whole trip for us. He was constantly in contact with us when things got canceled due to bad weather and would make adjustments for us to have something else to do that day. Just interacting with and getting the services from Serhat was worth the hotels rates, the rooms were just a plus. I cannot vouch more for this hotel, highly recommend to anyone considering visiting Capaddocia!

Location is very good. In one of the cave in Gerome. Hosters are all very nice and show us around the room and all the facilities including the very nice terrace. They also can arrange all the tours. Our room is in one of the cave, real cave. It is clean and warm. We had good time over there. One of the problem is that they forget to clean my room even with clean room tag hanging for whole day and in the afternoon I walked to the frontdesk to specifically asking for the clean. But when we got back to room around 9, still not cleaned. I would say that clean room is the basic for any hotel.

Family of 3, stayed from September 3rd till September 7th, 2022. From the moment of our arrival to Nevesehir airport till the moment of our departure to the next destination we felt welcome. Very family-oriented environment, exceptional hospitality, and smiley faces. We were given a tour of the hotel and amenities, then taken to our rooms. Our room was a cave room called the king suite with terrace (Room number 304). It was beautiful, authentic, clean, and had an AC. Beautiful spacious marble bathroom. Room authentically decorated in Cappadocian-Turkish style. Sheets were changed and towels replaced upon request. Lovely housekeeping team. Front desk very receptive and helpful, all hotel staff went above and beyond to tend to guests to make sure all were having a great experience. Given the nature of it being a family run hotel, it had warm friendly vibes. SETEN RESTAURANT – absolutely to die for! Best restaurant in Cappadocia hands down. Breakfast – best spread ever lots of choices. Served by lovely people. Dinner - It is a definite MUST. Especially the Muhammara, Mutancana, Testi Kebab, and Pumpkin Dessert!!!! I do advise you to book your tours with the hotel but make sure it is with the hotels Kelebek Tour company as we had a frightening experience with a company in city centre. Thank you to the amazing staff at the hotel that made our stay in Cappadocia memorable. We are avid travelers so believe me when I say this hotel is well worth it especially the fact it is THE best view to watch the beautiful hot air balloons fly over Goreme with many caves surrounding you. Special thanks to front desk - Duru, Amir, Sena, Murat - and including Seten Restaurant – Hussain, Utku and Serife – including anyone else I may have forgotten to name, you are all doing an amazing job. Cannot wait to be back!

I had to arrive at the hotel at 4am in the morning, I didn’t notify the hotel beforehand but the receptionist was nice enough to offer me to stay at the kitchenette area and drink coffee until check-in time. In the morning around 6am, I was able to see the balloons from the window of the kitchen. The experience surreal! The staffs were super friendly and helpful. They helped me to arrange a ballon flights and shuttle bus to the airport. I loved to hang around at the common areas. The room was very spacious. Overall, the best experience I have ever had.

1. The cave for more than 400 years has a very historic basement tunnel, and of course a new hotel has been built on this basis. The basement can be spa and massage, which is very special. 2. The interior is spacious, the bed and quilt are very comfortable, and the air conditioner is not required to be turned on at night. The yard outside is also very comfortable. 3. The breakfast is great and the choice is rich. And the little brother will prepare you a very good fresh hive and cream, stirred and coated on the dry noodles white slices, very delicious. And the baked pancakes - similar to brown sugar sauce. 4, before leaving also presented a box of Turkish soft candy. 5, insufficient: the road outside the hotel is still under maintenance. 6, regret: the weather caused the hot air balloon to stop flying in the past two days.

The staff at the counter are friendly and hardworking to help carry luggage. Three people can be dispatched to help carry luggage at a time. Tips and change should be well prepared so as not to cause embarrassment. The room is relatively old, and the wet and dry separation is not well designed. Although the amount of water in the shower is large and the flushing is very comfortable, half of the toilet floor will accumulate water after taking a shower. It cannot be called a cave hotel, it is completely a cement building. The 360-degree view of the roof is very good and will not be blocked by buildings. Try not to bring food with you. The bed base is made of cement. Sometimes ants come out of it. The number is not very large, but it will cause a little trouble.

The room is quite big, with a beautiful balcony and bathtub. There is a large bed + a small bed inside, not two large beds as mentioned on the introduction page, but the hotel also arranged a small bed for another double room, so it is enough for sleeping. You can watch hot air balloons from the balcony and hotel terrace around 5:30 in the morning. Because I checked in early, the hotel gave me breakfast that day and tried to arrange early check-in, which is worth praising. But the booking experience was mechanical and inhumane, and I was not very happy.

I had an absolutely amazing stay at Shoestring Cave Hotel in Cappadocia! From the moment I arrived, the staff made me feel so welcomed and taken care of. My flight was delayed by several hours, but Omid went above and beyond to make sure I got to the hotel safely. He reassured me during the whole process and was incredibly kind when I finally arrived late at night. Knowing I hadn’t eaten in hours, he showed me where I could get food and shared so much useful information about Cappadocia—his help really made my trip stress-free. Another standout was Yalçın. After my incredible balloon ride, he was so helpful and even offered to take photos of me on the hotel’s rooftop. As a solo traveler, I couldn’t have captured those beautiful moments without his help! He was so kind and even introduced me to his adorable cat, which added a warm, personal touch to the experience. The hotel itself was stunning. My room was comfortable and beautifully designed, the facilities were top-notch, and the breakfast was just superb—such a vast selection of hot and cold food, along with various juices to choose from. Every part of my stay exceeded expectations. I 100% recommend Shoestring Cave Hotel, especially for solo travelers. The staff really go the extra mile to make your stay unforgettable!

Incredibly beautiful experience in every aspect. Staying in the cave hotel is one of the coolest experiences ever. Very clean rooms with all the required amenities. Absolutely gorgeous washroom with Jacuzzi which just makes perfect end of the day after whole day of exploring. The balcony has the breathtaking view of the mountains and other cave hotels around. I loved the cozy bedroom the most!! Gives the feel like you have time travelled in the past. Sefa, the manager and his team is so warm, welcoming and friendly.. they make sure their customers are happy and also help them to understand the surroundings better!! They made my stay super comfortable! Absolutely loved it. 101% recommended.