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The hotel is hygienic and has a good environment, with a space near the service desk where guests can eat freely, but the light is slightly dim and uncomfortable. Hotel service politeness is average, for example, in my sprinkler confirmation, it states that the return is at 12 noon, but at 11 am, my room phone rang, a male hotel attendant informed me that I returned the goods at 11 am, and I asked back if it was not returned at 12 noon room, he replied in a very bad tone, our colleagues did not prompt you. I just answered no question, he immediately responded that a waiter would come to the room to clean up later. When I went to the service desk to check out and saw a male young waiter, after I took out the hotel confirmation to show him, he took a picture and said the reaction to the company, nothing else to say, really disappointed me

Service: Top service! Staff were very friendly and the concierge spoke fluent English. Location: Relaxing! There’s a cute food street within 10 min walking distance from the hotel. Enjoy the beautiful teal water too! Amenities: Loved our hotel room - corner room with a view of the bridge! The hot spring area was not too crowded and enjoyable!

This Hotel is very new, clean and room are super big, is our most comfortable stay for this taipei trip, my family love it. They provide free tea break (freshly brewed coffee and cookies) for hotel guest at 4PM. Due to early flight we didn't try the breakfast. Will come and stay again next trip. Location although a bit far from city center, but right at the hotel downstair is MRT XinLu Line (St Ignatius High School Station) about 30mins to Taipei Station.

Room is spacious and clean. Shower room and toilet are separate. Staff are polite and helpful. We arrived late in the afternoon at 5pm and were recommended to have food at the next building's restaurant, which were special and delicious. Walking distance to train station is about 10 to 13 minutes, which is reasonable. We also tried the sandwiches and coffee breakfast downstairs before departure. We really enjoyed our stay 4 nights there!

The attitude of the hotel service staff was very good. They were very patient when faced with the shortage of underground parking spaces. I will stay here again if I have the opportunity. The parking location is not far away and I paid the parking fee on my behalf, which was very considerate.

Everything is awesome, big rooms, friendly staff and convenient location!! Just that if you are travelling by car / uber / private hire, then not so, as the jams during peak hour are really bad, a 5mins distance might take up to 30 minutes.. but if by public transport, diagonally there is a bus terminal + metro station + train & high speed rail station!! There is also a microwave but is only for use during the restaurant opening hours, about 6am? To about 10pm? Or so.. the pool above is also very clean, but there is no direct lift to it.. there is also a welcome drink (soft drinks) on the first check in, everyday there are 2 bottles of free pet bottle water

Hotel is clean and the staff are friendly. They do offer underground parking and you will get a token that needs to be check at the lobby counter every time before you head out. We enjoyed the swim pool and it provides nice view of the city.

Conveniently located next to the Banqiao Train Station and shopping area with lots of good restaurants and cafes close by. Everything is walkable. Hotel is clean and eco friendly.

There is always a strange sound when sleeping at night, and the TV occasionally makes a strange sound. The toilet paper is gone (there is no feeling of changing it). The sound insulation is not very good. The double bed is two single bed frames with double mattresses. Good health, no bathtub, no toilet, toothbrush is easy to use (the hair is very soft).

The price is very reasonable and the breakfast is delicious. It is a good choice during this epidemic period