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great chefs during breakfast! thank you auntie! your noodles and food are nice! not much amenities but great service from fron desk, kitchen and housekeeping not so near to metro station small room for the price

I had high expectations after reading the reviews, but it was actually one of the best hotels in my travel history. It's great in every aspect, including the rooms, hot springs, view, and food, but I think the best part is the staff who take care of you 'comfortably and attentive'. It was a level of service that could not be imitated with hardware or facilities alone. If I come back to Taiwan, I will definitely stop by again.

Took my 8months old son and wife for a staycation, what we really here for is the 32F infinity pool. We booked the hotel for 2nights, The weather for these past three days are all above 24degreeC. However, the pool is freezing cold! We thought the hotel like this will use warm water, instead the opposite. 飯店居然沒提供溫水池，居然是冰水！ 中午來，室外接近30度C 水溫一樣太過低！根本沒人在用泳池，大人都無法承受的溫度 何況是小孩。如果是因為泳池想來訂房 建議等夏天再訂吧。夏天以外的時間入住 根本沒機會能用到泳池，超不推薦！還有 因為帶小孩推嬰兒車 電梯也只有一台能上頂樓， 等電梯時間都非常久。 （自己覺得員工都蠻冷漠的 不太會主動和客人打招呼）

Location is not far from Metro and Taipei... Must take taxi to get Metro and then ~25 mins to get downtown 101 area. Hotel WiFi works well at ~ 27-28 Mbps steady and Ethernet port works. Building seems to have a lot of concrete and was hard to find room and areas in room, bwhere I could also use a SIM card hotspot signal that was fast enough (as a back up in event hotel WiFi failed). Surrounding areas, not too much. But business park and Starbucks and Family Mart in North East 5-12 mins walk from hotel. Staff very courteous and helpful. Room very nice. Heaters in each room. Quiet. Windows are think and don't open. Hope this helps others

Everything is awesome, big rooms, friendly staff and convenient location!! Just that if you are travelling by car / uber / private hire, then not so, as the jams during peak hour are really bad, a 5mins distance might take up to 30 minutes.. but if by public transport, diagonally there is a bus terminal + metro station + train & high speed rail station!! There is also a microwave but is only for use during the restaurant opening hours, about 6am? To about 10pm? Or so.. the pool above is also very clean, but there is no direct lift to it.. there is also a welcome drink (soft drinks) on the first check in, everyday there are 2 bottles of free pet bottle water

Room is spacious and clean. Shower room and toilet are separate. Staff are polite and helpful. We arrived late in the afternoon at 5pm and were recommended to have food at the next building's restaurant, which were special and delicious. Walking distance to train station is about 10 to 13 minutes, which is reasonable. We also tried the sandwiches and coffee breakfast downstairs before departure. We really enjoyed our stay 4 nights there!

Although the hotel is located a little far from the main attraction/shopping areas in Taipei, it was still really easy to get around as the train station is just right below the hotel so it was vey convenient. The gym facilities are top notch, they have many equipments. Hotel room is also spacious and clean. The breakfast variety however can be improved, the food is not as impressive and the dining area is quite small. They also do not offer room service. For the price it is very worth it, i would definitely stay in this hotel again if i return to Taipei!

A supposedly 4 star hotel that delivers the bare minimum. Nothing to shout about, had an unobjectionable stay here in January this year and was happy with the location and relatively clean room so decided to book again for 5 nights for my recent trip. Regretted my decision as I felt that the service was lackluster. Upon entering the room we saw that the double bed was made up by 2 twin beds unlike our initial experience so we approached the front desk to enquire if a change was possible as we do not like the feel of the gap between the beds and the light switches were behind our pillows making the lights on/off if we were to even lightly lean on the headboard. The answer we got was that we should have indicated that request upon check in and it is a common process for hotels to join 2 twin beds and sell them as a double room. The front desk manager also said the check in rate was 98% that night. We then asked if we could have a change the next day and the reply was to come down and check again tmr. No effort to assist and instead all we felt was him trying the shift the blame to us when all we requested was a double bed when it is available. That left an extremely sour taste in our mouth. The next morning, I woke up with red bites on my arms, legs and torso, however my partner didn't had any so I did not relate it to the cleanliness of the room. The next 2 morning remained to be the same and we requested a change of room which we were given. The itchiness subsided after the change. The staff also passed a cream for itchness to me. But she mentioned it may be mosquito bites which I can tell it isn't as they are in clusters. Location was convenient for us as it is near the banqiao transfer station and there are food choices around the hotel as well as a few family marts.

A decent hotel. In terms of location, driving is more convenient, the hotel provides parking spaces, and the service is very warm. If you take the MRT, you have to cross the Bitan Suspension Bridge and then walk a short uphill road, which is probably not very convenient. Breakfast is ok, and there are plenty of food nearby. As far as Taipei is concerned, the holiday price ratio is pretty good.

The environment is clean, the staff have good service attitude, and the breakfast is delicious. The most important thing is the view outside the window, which makes people open-minded and convenient. I will go there again next time