This is definitely the worst hotel I have ever stayed in, with the lowest cost-effectiveness.
Situation 1: The room costs more than 1,000 yuan a night, but there is only a small attic window that can be ignored. After raising an objection, the waiter said that there is a room next to it with a window. Is it because the payment was made on the platform first, so the room without windows is given to the customer by default?
Situation 2: The platform states that the hotel will be renovated in 2024, but the actual situation is that the quilt leg is damaged and the air conditioner does not produce hot air. I called to add a quilt, and one quilt was delivered to the two beds in the room. The most bizarre thing is that after using the toilet, I found that there was a leak at the door of the toilet. After contacting the front desk, although the floor towel was delivered to prevent the child from falling, the staff was actually ready to come in to inspect the leak. Did my family live in the room late at night waiting for you to fix the water pipe?
Situation 3: It turns out that I am not the only one whose travel mood was ruined. When checking out, the other two guests were arguing at the front desk and staying for the second night increased the room price. Does everyone who comes to this hotel leave in such a rage?
Situation 4: I checked out at noon, and they called at 2pm to say that in view of the unpleasantness they had caused me, they would extend my stay until 3pm, and asked me if I wanted to extend my stay. Don't you have a system record for check-outs? Is management so chaotic?
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