I like vegetables
April 27, 2024
We stayed for one night and decided to leave and stay at another hotel.
Negatives:
1. Security - door could not be locked from the inside.
2. Room was not clean
- our room had a tent and carpet for children, both of which were poorly maintained, with stains. There was also a stench coming off from the tent and carpet.
- room was generally dusty, and fixtures were old and not well kept
- toilet areas were also not well maintained with fingerprints and smudges noted. See stains near the sink in photos
3. Hotel does not provide breakfast
4. Fridge, when set to coldest setting still did not feel cold...
5. Entrance via a shopping mall, shared with many other boutique hotels housed at the lower levels.
Positive - Great location within walking distance to food and attractions. Polite staff - upon receiving our feedback, she noted our case and offered a refund for our remaining 2 days as we had chosen to end our stay early. Also offered us a small gift as an apology.
All in all, the stay fell short of our expectations for a 4* hotel.