Anonymous User
June 17, 2024
I stayed in two rooms. One room lost something after cleaning, and the other room got it back after I called. Something LV branded was lost in the refrigerator. Even though there was evidence of the location, the front desk kept avoiding the question. The voice call records repeatedly said "the cleaning staff is professionally trained", implying that it was the guest's fault.
Because it was a business customer who was sending someone off, the time had already been delayed. Calling the police would also affect the subsequent itinerary. I decided to avoid this hotel to prevent more people from losing their valuables.
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