We had 18 rooms booked for a wedding in Palakkad on 19th and 20th of this month. Different families start arriving at different times and the early check-ins found out that the rooms were provided with out clean sheets and most amenities lacking and a totally non cooperative staff who are few in numbers, unable to help. The early arrivals alerted the late comers and 5 of them chose not to stay there and cancelled booking, losing money and opted to stay at other hotels. Some rooms had no water, some had no kettle, no towels and toiletries. Worst is the attitude of the owners of the restaurant, "Open Grill". I was having a Electric Vehicle which need some top up charging . The Hotel staff allowed me to charge it from the restaurant. After lot of hassle from the owners of the restaurant agreed to let me charge after 12 midnight for a hefty sum of ₹500/, bargaining, and even insisted instant payment. Since I was in my pajamas and not carrying my wallet and I refused to go to room and wake up my family who are sleeping, he took my car key remote and kept it with him. The car was disconnected by the watch *** around 6 in the morning without being fully charged. Only 50% was charged even though we had agreed for 65%. They still insisted for full payment of ₹500/ which would normally cost less than ₹200. More than the high rate it was the attitude of the restaurant operators that hurt us. We only had our complimentary breakfast and none of our 30 guests ate there, so can't comment about their food. Caution: If you are with an EV, don't expect to charge there. All in all none from our party will ever stay there, again.