Guest User
May 21, 2024
Facilities: The hotel facilities are very new, with many intelligent control systems, electric curtains, language Xiaomian service, smart lights that can be set in many modes, smart toilets, etc. The humanized design is fully reflected here, and the check-in experience is very good. I have to highlight the bedding, it is so comfortable! ! ! Soft, silky and light, and you can feel the high quality.
Hygiene: The most important thing about staying in a hotel is hygiene. There is no such worry at Kapok Hotel. For me who cares about details, I can't find any faults at all.
Environment: The hotel is right by Dong'an Lake. You can enjoy the beautiful scenery on the balcony of the room. You can reach the lakeside to enjoy barbecue and open-air movies by walking across the hotel lawn. This time I checked in late and the schedule was tight. I haven't had time to experience it. I will bring my family here next time. This time I came to watch Li Zongsheng's concert. The hotel is only one kilometer away from the performance venue. It is so convenient. Kapok must be the first choice when coming here in the future.
Service: The hotel's service must be emphasized. Every staff member is very friendly and proactively solves various problems for you. In particular, the housekeeper Zeng Dan on the night of check-in was very enthusiastic and meticulous, and upgraded our room for free. He patiently answered my questions and really made me feel at home. Thank you very much. The duty manager Feng Na Freya also provided very good service. It is worthy of being an award-winning hotel.
It is worth mentioning that the hotel is also a pet-friendly hotel and provides rich food for babies. For pet lovers, it must be a big score. Next time, I will definitely bring my dog to experience it together.
Kapok Hotel is very suitable for taking a family on vacation. Running along the lakeside trail in the morning, barbecue with music in the evening, and enjoying the light show are so pleasant. I look forward to seeing you next time!
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