Ibis Styles Hotel (Chengdu Chunxi Taikoo Li) Guest Reviews
4.6/5
Very Good
553 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(553)
Positive reviews(537)
Reviews with photos/video(141)
Friendly front desk staff(67)
Classy environment(64)
Easy to get around(56)
Convenient parking(53)
Delicious breakfast(38)
Large rooms(37)
Garden view(22)
Close to metro(19)
Negative reviews(16)
Freddd
Queen Room
Stayed in Mar 2023
Business travellers
32 reviews
4.2/5
Very Good
Posted on Apr 23, 2023
Good hotel, very clean and comfortable. Just a bit noisy as the hotel is facing a main road, earplugs were needed at night to sleep well. Breakfast is Chinese style, just OK. Good for the price.
Response from Property: 讓歲月拾撿時光深處的花開花謝,讓記憶拉長深情的目光,在人海茫茫中能讓小宜與您相遇一場美麗的"邂逅“,期待着您每一次遇您的相逢,小宜期盼着您的到來!
Neo Pun
Superior Double Room
Stayed in Sep 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 23, 2023
good!
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Guest User
Queen Room
Stayed in Dec 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Jan 20, 2025
I often stayed at Ibis when I was in Beijing before, and I was very satisfied with their overall service and attitude, so I chose Ibis again when I came to Chengdu this time. Finally, it would be better if the room was bigger. The service was still very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! Your satisfaction is our greatest motivation and honor. We are very pleased that you mentioned that you are very satisfied with our service and attitude. We have been committed to providing the most considerate and professional services to our guests, and your affirmation is our greatest encouragement. At the same time, you also put forward valuable suggestions, hoping that the room can be bigger. We attach great importance to your suggestions and will take this as one of our future improvement directions. We will work hard to optimize the room layout and enhance the accommodation experience. Thank you again for your choice and trust. We look forward to having the opportunity to serve you again in the future and bring you a more comfortable and pleasant journey experience. Looking forward to meeting you again!
Ciaotom
Queen Room
Stayed in Nov 2024
Solo travellers
49 reviews
3.5/5
Posted on Dec 31, 2024
The hotel has convenient parking. I think the internal environment is slightly worse than other Ibis hotels. Fortunately, the transportation is very convenient. There is a subway nearby, and it is only a 15-minute walk from Chunxi Road and Taikoo Li.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好;您的評價對我們至關重要,它不僅反映了您此次入住的真實感受,也為我們提供了寶貴的改進方向。我們將針對您提到的環境問題進行深入探討,並採取有效措施加以改善。同時,我們也會繼續保持並提升服務和設施水平,確保每一位客人都能享受到高品質的住宿體驗。再次感謝您的評價與支持,期待您下次光臨!
Guest User
Queen Room
Stayed in Nov 2024
Solo travellers
6 reviews
4.7/5
Amazing
Posted on Dec 22, 2024
This is the second time I've stayed at Ibis. The service and hygiene are as good as always. I feel that no matter which store you choose, you won't feel bad if you recognize the Ibis brand. You can stay here with your eyes closed. It can be seen that the facilities of this hotel are relatively old, but the hygiene is really meticulous, which can completely make up for the shortcomings of the old facilities. The washbasin is outside, and the dry and wet are completely separated. I like this very much. The beds are very clean and tidy, and it is very comfortable to sleep. There is no peculiar smell when you enter the door, and there is even a faint soap fragrance. Although I live on the street, it is not too noisy, and I can sleep well. Before I checked in, the sister at the front desk even reminded me that I could accept the street. I felt that if I said no, she could help me change the room. This is very meticulous and can avoid unnecessary trouble later. I praise the sisters at the front desk. They are very polite and enthusiastic, and the service is thoughtful. Although I only stayed for one night, the experience was very good, so I am also happy to write my good comments for your reference~
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed and sincere praise! We are glad to know that the Ibis brand can bring you a consistent good experience. We have recorded the slightly old room facilities and gradually promoted the upgrade work. Your affirmation, especially the praise about hygiene, dry and wet separation design, bed comfort and front desk service, is the greatest encouragement to us. We will continue to maintain and improve the quality of service and look forward to your visit again!
Guest User
Comfort Landscape King Room
Stayed in Nov 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
The room is very clean, the service is friendly, and there will be souvenirs when you leave the hotel. I am very satisfied
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaoyi! We are very happy to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting every one of you who has come from afar!
Guest User
Queen Room
Stayed in Oct 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
The location of this store is very good, there are shopping malls around, the Sichuan restaurant next to it tastes great, the room is large and clean, every waiter is very polite and has a good service attitude. I will choose this place again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Xiaoyi. Xiaoyi has been working hard to create a home-like experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!
Guest User
Comfort Deluxe King Room
Stayed in Aug 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
The staff is very enthusiastic and patiently solves any problems. There is a snack street and a commercial street right outside. It is very convenient for shopping and eating! The mattress is super good and very comfortable!
Original TextTranslated by Google
Response from Property: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.
Huolichensi
Superior 2-bed Room
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
Good, good environment, good service, free laundry and drying, very polite staff, good breakfast, cleaned up every day after coming back from outside
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review. Ibis is really honored to receive your favor. Ibis always brings unexpected warmth! I look forward to your stay again.
Huichanggedetuanzi
Superior 2-bed Room
Stayed in Jul 2024
Family
6 reviews
3.5/5
Posted on Aug 2, 2024
The room is relatively small, the facilities are backward, the hygiene is poor, but the location is excellent, and the service is praised by the lobby manager.
Original TextTranslated by Google
Response from Property: We are very sorry that you did not have a pleasant experience in our hotel. Your feedback is very important to us and we sincerely thank you for taking the time to provide your feedback. We understand that your expectation is to find a clean, comfortable and well-equipped accommodation environment, and we deeply regret that we failed to meet your expectations. Please believe that we will take every suggestion of yours seriously and hope to provide you with better service.
Guest User
Queen Room
Stayed in Jun 2024
Business travellers
1 reviews
1.0/5
Posted on Jul 22, 2024
The facilities were old and not clean, and I didn't have the courage to show off. Will not be returning.
Original TextTranslated by Google
Response from Property: Thank you for pointing out the deficiencies in our hotel's service. We attach great importance to your feedback and will communicate with relevant departments to make improvements based on the issues you mentioned. The hotel's cleanliness management is very strict to ensure your health and comfort. We sincerely thank you for your valuable feedback on our services and facilities.
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
The room was very clean and the hotel environment was also very good. The ladies at the front desk were very nice and friendly. They also gave me souvenirs when I left. After I had already left the store, a lady recognized me and asked me if I had taken the cake in the refrigerator. I will stay here again next time☺️
Original TextTranslated by Google
Response from Property: 哇喔, 真的開心的飛起來啦, 這是我們最大的收穫 您的認可是我們努力的動力, 我們能為你做到的還有更多!希望您下次過來的時候再次體驗哦
Guest User
2-bed Room
Stayed in Nov 2024
Travel with friends
10 reviews
5.0/5
Outstanding
Posted on Dec 25, 2024
The room is clean and spacious, the soundproofing is very good, and it is very quiet to sleep at night. The hotel staff is considerate and enthusiastic. I will book a hotel here in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and affirmation. We are very happy to provide you with an excellent experience. Your affirmation is our driving force. We will continue to work hard to achieve more breakthroughs and look forward to your next visit.
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Dec 25, 2024
The room was very clean. The auntie cleaned it every day and helped to organize the clothes and things. The front desk lady was also very nice. It was a very pleasant travel experience.
Original TextTranslated by Google
Response from Property: We are really overjoyed to receive your praise! Thank you for recognizing our aunt's careful cleaning and the excellent service of the front desk lady. Your satisfaction is the greatest encouragement to us.
Your pleasant travel experience is our constant pursuit. Every stay, I hope to become a part of your beautiful memories. We will continue to work hard, not only to keep the room clean as new, but also to surprise you in the details.
I hope that in the future, you will choose us again, so that we have the opportunity to create an unforgettable travel time for you again. I wish you a happy life!
Guest User
Queen Room
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
I came with my child. The child chose the hotel by himself and stayed in an ordinary double bed room. I was very nervous at first, but it turned out that everything was beyond my expectations. The service of the store clerk was very good. It was also very reassuring to stay with the child. The room was very large. For this price, it was very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, it is great to see that you and your child are so satisfied. Thank you for your recognition and support. We will continue to work hard to provide better services. We are also very happy to bring you an experience beyond your expectations. Thank you for your affirmation. We will continue to maintain this level in the future. You are welcome to come again.