Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)

Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch) Reviews

Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)

No.2 Chaofeng Road, Chaozhou, ChinaView Hotel Details
Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)
Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Xi'an Hotel (Chaozhou Bus Terminal Ancient City Branch) Guest Reviews

4.7/5
Amazing
2504 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(2504)
Positive reviews(2441)
Reviews with photos/video(1269)
Friendly front desk staff(390)
Awesome amenities(261)
Well designed(227)
Convenient parking(170)
Large rooms(119)
Well decorated(107)
Close to scenic area(100)
Delicious breakfast(94)
Negative reviews(63)
Hosh
Guestroom (Double bed)
Stayed in Apr 2024
Family
5 review
3.7/5
Posted on Apr 14, 2024
The hotel was clean and the bed was comfortable. The included breakfast was really bad (you are better off having breast outside). The location isn't so great either because it wasn't within walking distance to anywhere worthwhile and there wasn't much around the hotel (except for various local eateries). The check-in was straight forward even with my limited Chinese vocabulary. There was a window in the bedroom so that was nice. The TV worked and allowed for watching local channels. New releases and movie rental was also available at additional cost.
Response from Property: Dear male god/goddess,hello! I am your favorite angel coco. We are very sad that we have not been able to give you a satisfactory check-in experience. This is ourgreatest regret. Your sincere evaluation is a spur to the continuous progress of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory check-inexperience, make you feel our sincerity, and let you see that we are constantly making progress in the hotel. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincereevaluation. I sincerely hope that you can stay again to feel our progress.
Anonymous User
Deluxe Room (Double bed)
Stayed in Mar 2024
Couples
5 review
4.0/5
Very Good
Posted on Mar 28, 2024
Walkable distance (15 to 20 mins) to 牌坊街 so if you want to explore the local neighbourhood it is recommended. Price is ok.
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. The hotel is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed railway line, 1 km away from Kaiyuan Temple, and 1.2 km away from Guangji Bridge (Xiangzi Bridge) across the Han River. km, 1 km from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 km from Hanwengong Temple, 1.5 km from Chaozhou Archway Street and Xu Prince Consort's Mansion. There is everything you need to eat, drink and have fun in the surrounding area. We are honored to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of Xiaoxi's service. We look forward to you and your family staying at Xi'an Chaozhou Ancient City Store again. , all the staff sincerely wish you good health and smooth work!
phtan68
Elegant Room
Stayed in Jan 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Good location with bus station right at the door step@ abeit on the other side of hotel. Hotel is clean and modern with catch phrases around the room to light up your days. The service staff is polite and answer to all questions asked. Just like the other hotel near by there are eateries around the hotel and at each corners and they open till late night. It is also near Teochew West lake, and about 30 mins walk away from Teochew Old Town where all the attraction located. We booked with breakfast and it is delicious with some nice local Teochew cuisine, and to me you can coupled with your hotel booking or purchase for one of the day you stay.
6/17
Response from Property: It is an endless honor for Xi Xi to receive your affirmation and praise. Your satisfaction is the greatest affirmation to us! During your stay, we will make every effort and authority to provide you with the best stay experience! For you, we will constantly improve and surpass. Looking forward to the next beautiful encounter with you. Xi Xi hopes you can come back again
KIAN
Guestroom (Double bed)
Stayed in Aug 2023
Solo travellers
10 review
3.5/5
Posted on Aug 21, 2023
The check in by staff too slow n not professional. When check as foreigner they had to do manually input info . Halfway she said asked me to wait n to serve local clients instead . I got angry n told me it should be in proper qué way. They claimed foreigner passport too complicated to fill up if they are new staff but the experience staff should come n help . The check in was totally too long even later it was finished in 15 mins. Local clients with children forcing them to do their first but staff should uphold priority come first for who come first.
Response from Property: We are the best match in the whole world! Xi'an Hotel is a hotel brand under the Plateno Group that is positioned as a fashionable and light luxury cross-border boutique. With the core value proposition of "a small sense of happiness, starting with pampering you", it creates an elegant, classic and exquisite temperament exclusive space for guests. Advocating a new attitude towards life during travel, Xana life - no matter when and where you travel, choose a relaxing space that is considerate and understands yourself. If you have any questions during your stay, please feel free to contact us.
Ardi in China
Elegant Room
Stayed in Jun 2022
Friends
60 review
4.0/5
Very Good
Posted on Jul 7, 2022
Clean rooms and located in a convenient location. Nearby the commerical street.
Old Horse Fat Man
Deluxe Room (2 beds)
Stayed in Aug 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Good and nice hotel, comfortable!
Response from Property: In the journey of life, many people come and go in a hurry, and meeting and parting seem to be an irreversible cycle. But what's wrong with that? Xiaoxi and you met, although the time was short, the process was beautiful. You left your figure and kindness, Xiaoxi showed you Xiaoxi's beauty, you smiled, that's enough~~~I hope on the day of parting, you are sunny and happy, and I hope you will still be cool when we meet again!
Dorota1991
Elegant Room
Stayed in Oct 2021
Solo travellers
26 review
4.2/5
Very Good
Posted on Nov 26, 2021
Room clean and spacious, not very good breakfast and no coffee. Convenient location for taking Didi, but a little but far from historical attractions
AlexisC
Deluxe Suite
Stayed in Jul 2021
Couples
22 review
4.2/5
Very Good
Posted on Aug 2, 2021
In a great location, and the staff was friendly and efficient. The breakfast left a lot to be desired, not a lot of options and some of the food was lukewarm to cold. Also, no regular coffee available which was disappointing. Otherwise, a nice enough hotel, that was clean and again had friendly and efficient staff.
Guest User
Elegant Room
Stayed in Aug 2021
Solo travellers
1 review
3.2/5
Posted on Sep 9, 2021
Better one and good staff
Guest User
Elegant Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The hotel is clean and well ventilated. The front desk service is very considerate. It is good to help with the room upgrade when checking in. The hotel also has free parking. It is very convenient to go anywhere in the city center. There are also many takeaways.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Guestroom (Double bed) (No window)
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
First of all, the front desk staff's smiles and enthusiastic service attitude. They always patiently answer my questions and take the initiative to provide me with travel advice and local food recommendations. This thoughtful service makes me feel like I'm back home. Secondly, the timeliness of room service. Whether it's changing sheets or replenishing toiletries, as long as I call the room service, they always arrive in the shortest time, which makes me feel very convenient. Finally, the overall design style is green and environmentally friendly, the room is spacious and bright, and there are music equipment in the bathroom. The check-in experience is very good. The hotel is in the city center and there is free parking🅿️
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
marlinyu
Family Friendly Room
Stayed in May 2024
Family
18 review
5.0/5
Outstanding
Posted on May 26, 2024
The color combination of Tiffany is very good. It is worth recommending. It is a comfortable stay. The sky garden on the third floor is very beautiful. The girl at the front desk is very enthusiastic. The casserole porridge and raw noodles are also very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. The hotel is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed railway line, 1 km away from Kaiyuan Temple, and 1.2 km away from Guangji Bridge (Xiangzi Bridge) across the Han River. km, 1 km from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 km from Hanwengong Temple, 1.5 km from Chaozhou Archway Street and Xu Prince Consort's Mansion. There is everything you need to eat, drink and have fun in the surrounding area. We are honored to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of Xiaoxi's service. We look forward to you and your family staying at Xi'an Chaozhou Ancient City Store again. , all the staff sincerely wish you good health and smooth work!
Guest User
Elegant Room
Stayed in May 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 20, 2024
The service is good. The lady at the front desk upgraded the room type for me. The service attitude is very good. The room is large and clean. The bathroom also has music that plays automatically. It is close to the ancient city and very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!
Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Couples
1 review
2.0/5
Posted on May 19, 2024
There are really too many complaints. I will write down a few of the most influential ones. The room is close to the road. I didn't sleep much all night. It was too noisy. The voice of the traffic light reminding pedestrians to cross the road, and the manhole cover on the road is loose, and the sound of cars running over it. The air conditioner is also ridiculously loud. Let's talk about the complaints inside the room that affect sleep. The intelligence is really a mess. There is no choice. The two spotlights above the head are facing the face of the bed and cannot be adjusted and turned off separately. The shower head is scary. Once it is turned on, the intelligent music will automatically turn on. That music is really scary and terrifying. The automatic light in the bathroom is too bright at night. It automatically lights up when you go to the bathroom, which really affects sleep. In short, it is a very bad experience. This is the first time I give a bad review, but I like Chaozhou's food very much. Chaozhou is very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear male/female god, hello! I am your beloved angel Coco. We are very sad that we failed to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are constantly working hard to improve. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to feel our progress.
Guest User
Guestroom (Double bed)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 16, 2024
Good service, convenient transportation, good breakfast, own parking lot, convenient, clean and tidy. The aromatherapy a**osphere is in place when you walk into the hotel. Check-in is also very fast. It takes only ten minutes to walk to the ancient city. There are also many small convenience stores nearby. Like
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. The store is 20 meters away from Chaozhou Bus Terminal, 10 meters away from the high-speed rail line, 1 kilometer away from Kaiyuan Temple, 1.2 kilometers away from Guangji Bridge (Xiangzi Bridge) across the Han River, 1 kilometer away from Chaozhou West Lake Park and Chaozhou Ancient City, 2.5 kilometers away from Han Wengong Temple, Chaozhou Archway Street, and 1.5 kilometers away from Xu Fu Ma Mansion. There are all kinds of food, drink and entertainment around. It is a great honor to serve you. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of Xiaoxi's service and look forward to your and your family's stay again. Xi'an Chaozhou Ancient City Store, all employees sincerely wish you good health and smooth work!