Popular Sea View Hotels Ban Chang, Find the Lowest Prices

Upon arrival we were asked if we wanted an upgrade,that set the alarm bells ringing ,we decided to check the original room that was booked ( an annex on the beach with no direct access to the beach with very poor to no WiFi )and the upgrade room (main building)the original rooms were ok but an absolute pain to get too with lots of stairs ,a bridge and a lift to negotiate,the air conditioning in the original looked fairly new and the room had a decent view,we decided to view the upgrade which was a lot bigger and closer to the restaurant,pool and car park, we decided to go for the upgrade and pay the extra, the beds were comfortable and big,there was only 1 internal ceiling light which was in the corner of the room ( weird) no bedside lighting at all, so making the room very dark-at night ,the air conditioning was probably the original and although cool enough it was very noisy ,the bathroom had no toilet or tissue paper. The hotel itself has obviously seen better days and has been left to deteriorate for quite some time judging by the paint work and condition of the furniture . The swimming pool has issues with quite a few missing tiles,green algae and very poor condition duck boards around the pool which could be dangerous . There are cigarette stumps all around because of no ash trays and all the plant pots have cigarette stumps in them ,the one’s in the photo have been there for 3 days . Breakfast was ok and catered for most people there but again all the tissue dispensers on the tables were empty. We found the staff to be very nice and helpful with the exception of one lady in the restaurant who was quite rude to my wife and myself ,after finishing my dinner on our second evening I requested to charge the dinner to my room and she said “no you pay now “and brought the bill straight away and just stood next to me,I then had to phone my wife and ask her to come down from the room to pay for the dinner in cash ,the lady disappeared before my wife arrived and paid the cashier, the following morning I was eating breakfast and the same lady asked me if my wife was coming down for breakfast,i said that she was to which she replied she had better come quickly as breakfast was finished at 10 am,my wife duly arrived and the lady went straight to my wife and asked her if she had paid for my dinner the night before,she then informed her she better be quick to get breakfast as the restaurant was stopping at 10am ,my wife had to inform her that the time was actually 8.45am so why the fuss? There are a lot of issues with this hotel and I’m sure it would be an enormous and expensive task to return this hotel to its former glory ( fantastic position on the beach). This is the worst hotel we have ever stayed at in Thailand!

Nice hotel, mainly for locals. I was here for one night to quickly get to the airport in the morning. Beautiful view from the window, good restaurant, excellent breakfast.

We booked this last minute based on its high reviews for the location. Overall it’s well passed its best and in dire need of updating. The room was pretty dirty and showed little sign of having been cleaned or updated in a long while. The bathroom fittings were all rusty and the grouting mouldy and in a terrible state of repair. The large fridge was empty and dirty. The kettle was full of dead ants and the patio furniture looked like it was made from old pallets. The ashtray was dirty, we don’t smoke. The railings are dangerously low and a child could easily slip through, or something could be kicked or dropped off the balcony directly onto diners on the pool deck area. There were dirty stains on the bedding too. We ate at the bar restaurant and service was painfully slow, my wife’s food had a hair in the sauce and the staff couldn’t be alerted so I had to tale back myself. The bar is heavily patronised by typical longterm expats and this seems to be the mainstay of the establishment. The decking around the pool is poorly repaired and could easily injure anyone not wearing footwear. Lastly, obviously not the hotel’s fault but the beach was dirty and littered with plastic and fishing debris.