Days Inn by Wyndham Centre

Unprofessional booking site was pulled up under Indianapolis but wen I paid and got confirmation the location was Alabama no one would refund my money I was ther from out of town so had to pay for another room

The worst stay you can imagine, there was blood droplets in the bed, they do not do the breakfast as advertised and we had to clean the entire room before staying. It was literally disgusting. There was stuff smeared all over the mirror in bedroom, bathroom still had toothpaste marks.

Overall great appearance and layout. Great parking lot for those pulling a trailer or a boat. Great dining options next door and within a short distance. Hotel was nicely updated and the mini fridge and microwave seemed to be new. Nice little kitchenette with lots of cabinet space.

Please don’t stay here. Drug smell throughout the entire non smoking room, so bad my toddler began throwing up. No breakfast, lady was still in her PjS, people out in the parking lot drinking doing ***** and being VILE in their actions. Probably the worst place I’ve ever stayed.

Overall okay, but if you choose to cancel the day of your arrival, the operators have an unwritten policy that is not mentioned online nor will it show up in your confirmation email. Bottom line, they will charge you 50% of the room charge, even though the online policy clearly says you can cancel until 6:00 p.m. on the day of arrival. Here is a cut and past of the exact info on my reservation/confirmation email: Deposit Policy Reservation will be held until 6pm day of arrival. Cancellation Policy Cancel before 6PM day of arrival to avoid a 1 night charge plus applicable tax. So, I tried to cancel early afternoon, but was told about this policy of the 50% charge for cancelling on the same day. Do you see anything about a same day 50% cancellation penalty? I wasn't going to pay them $50+ (the rate was $99 + tax) because I changed my mind, even when I pointed out the policy printed on my confirmation, so I stayed the night. Just don't wait until the day of your stay to cancel, you will get hit with a 50% penalty. I would ask for a room away from the club/restaurant/venue next door, because if you are in a room near it, you may get some noise. Not their fault, but just so you know.

This hotel is filthy with a bar with outside live music right next door. I asked for the bathroom mirror to be cleaned and for the bugs to be wiped off the lampshades. No one addressed it! Filthy!!

I have been a wyndham member for 20 years, and 100's of stays all over the south east, and NEVER have I encountered a hotel owner so dishonest and rude. My rate was the same for both of the nights I had booked, cancellation policy stated before 4pm the day of arrival, this incident happened approximately 1:44 pm 5/18. He changed the folio with an ink pen and charged me a different rate after I had signed and had my room key. I found out his fraud with an immediate text from my credit card company. When I asked him about the charges, he was shocked that I knew what he had done and continued to tell me the computer did it automatically. I asked to see my original signature on the folio and the computer had printed the correct price, he had changed it in ink and recharged my credit card. I took the folio to show my husband and to call my credit card company and report the fraud, he chased me down and tried to take the folio out of my hand. My husband stepped to him and stopped his advance. We said we were not staying and wanted a refund of all the charges incurred. He demanded the folio back that he had written on fraudulently, I took a photo with my phone of it when he refused to give me a copy and he lunged at me to take my phone, my husband stepped between us and told him to back off. I have a copy of the fraudulent folio as a record of his illegal activity. If you want a copy I would be happy to forward it to you, otherwise I will assume you do not care about such behavior in your independent owners. I will spread this far and wide and will NEVER stay at a wyndham property again.

Four night stay and housekeeping didn't stop by until around 7PM on day 2. After being gone all day on day 3 I came back to my room to find that the bed had been made and two used towels had been taken and one used towel had been folded up and put back in place. Trash had not been emptied and used coffee cups and coffee had not been replaced. Before going out fishing all day I laid all of the used towels and trash cans on the floor just inside the door along with a note asking them to replace the towels, coffee, cups and empty the trash. Upon my return at 7:30 pm I opened my door only to see everything exactly the way I had left it. This time I went to the lobby and asked if they had any housekeeping on site and they looked at me as if they were totally clueless what housekeeping even was. I told them my room number and then they knew what I was talking about. Their response was "We've been pretty busy today and hadn't got to any of the stay over people yet"! I told them this was unacceptable and went back to my room and tossed the dirty towels and trash outside my door. Fifteen minutes later there's a knock at my door, saying "Housekeeping". I open the door and there stands the people from the lobby! Unbelievable! I don't think they even had housekeeping people. I took clean towels from them and shut my door, I was in no mood to stand outside and wait for the room to be cleaned. The free breakfast was simple but ample however, I took the time to clean area up myself as there were dirty waffle mix cups, spilled orange juice and the table was sticky from syrup. No reason for it to be in this condition when the people running the place are less then 10' away!

CUSTOMER SERVICE WAS TERRIBLE!! MADE NO EFFORT TO ACCOMMODATE ME!!!! Don't post it. Did you even Bother to see I did not stay there?? Post it or not I am NOT changing it!!!!