Hotel Madison

i would say a one the hotel is dirty, no safty at the pool . plus air con does not work in any of the rooms , no phones in the rooms and they take full payment before you arrive . so if you wanted to go out for dinner that evening instead you would still be charged for your meal which you have never ate .

Unfortunately I never did get to stay at the Madison and lost my deposit of over Euro600. I originally booked to stay during May 2020 directly with the Hotel. This was many months prior to the Covid pandemic taking hold. Obviously my reservation could not be fulfilled as it fell during Covid restrictions which had since taken effect. Madison Hotel were not willing to refund and offered that I rebook before September 2021. I rebooked but Covid restrictions were still in place during 2021. Madison were still unwilling to refund and asked that I rebook before Spring 2022. We agreed a booking date at end of May 2022. Bad luck prevailed, Ryanair cancelled my flights and rebooking other flights would have meant more than doubling my cost. I had no other possibility of rebooking during 2022 and Madison have simply kept my Euro 600. I appreciate that Covid has meant difficult times for all, but given that things have settled down somewhat now and that the hotel will be able to sell their rooms I do think it would have been fairer for Madison to refund my original deposit. Given my experience I would advise anyone booking this hotel to make sure that the cancellation terms are both documented and clear. My experience has been one of a lack of understanding or fairness in dealing with my booking where the hotel has consistently referred to my deposit as a 'voucher'. Well my 'voucher' has now expired and what I view as my deposit money has not been refunded despite giving Madison Hotel many months notice prior to my stay. Be wary!