Guest User
July 3, 2024
Absolutely mediocre service. They claim it’s a 5 star hotel, however it felt as if it was a 3 star hotel. They make you at for every single little thing. They charge you 15 euro to bring up room service on top of the charge of the food or drink. 15 euro delivery fee for room service. Absoleutly unique and strange. No amenities what do ever, not even a body lotion or a mini size anything, but they have a mini bar in the bathroom full of products for sale and purchase. They forget to clean parts of the room properly and when you tell them to do it they speak extremely rudely to you like they are doing you a favor. The absoleutly mini closet that is half full for products for sale is ridicuslous. Not even a room slipper they provide, and especially when the floor hurts your foot if walked bear foot. They rave about the breakfast but it’s completely mediocre. Shockingly rude staff that lie completely about everything you try and argue. Worst experience of my life for a 600+ euro a night in Capri.