The Rocomar Hotel in Madeira is in a great location - the ocean views are fantastic, and being able to dive straight into the ocean is something you do not often get the opportunity to do at most hotels. There are also several nice spots to lounge in the sun, either by the pools or as you walk down to the sea. However, there are several aspects which make the hotel seem more like a 3* than the advertised 4*. Although breakfast is standard like most hotels, the options at lunch and dinner are incredibly limited. The salad bar is quite limited with many hotel staples not being available, and the hot dishes were not that varied. There were often no vegan or vegetarian options, and some of the fish options were not very appetising. For a hotel on an island, the over reliance on tinned tuna was disappointing. Most of the staff were very friendly and polite, however, the bar staff in the evening at the main restaurant / bar were quite rude and dismissive. The all inclusive drinks options were limited compared to other hotels (there only served white rum and not dark) and, at times, the bar staff seemed to avoid those who were all inclusive for those who were paying for each round of drinks purchased. The Wi-Fi often was not working (or working very slowly) but allowances can be made for this. The A/C in the room broke on the forth night and when reception were informed, the response was “I cannot do anything about that”. It took a further three days and another visit to reception for it to eventually be fixed. There are many good aspects to the hotel, one being the second bar by the pool, and the rooms are comfy and spacious. A good place to stay for the week, but maybe for bed and breakfast only. There were a number of nice restaurants in the local areas, as well as Funchal itself, which are well worth a visit. Overall, a good base for exploring Funchal and the rest of the island.
40 Reviews