Guest User
October 22, 2023
An absolutely amazing holiday here with my two daughters this August. Never been to Madeira before, was a spur of the moment booking and seriously the best one ever. The hotel is lovely, location is beautiful. Rooms are huge, could be a little more decorative but all in all great, bathroom perfect with amazing shower. Fridge wasn’t very cold but the air conditioning was a blessing! We had a side view room, just above the rear car park, the view was super impressive. The staff were seriously the best, not a thing they wouldn’t do for you, so friendly no matter what time of day it was. Housekeepers were so cheerful and friendly. Food delicious, buffet style and plenty to eat at every meal time and a gluten free corner! Ivone definitely made sure this was always kept that way and a wonderful relief to know it’s there and always monitored. Danielle made our morning starts so positive, always with a smile. I cannot thank all the staff enough, they certainly make your holiday the best experience you can have. Free minibus into Funchal and return throughout the day, beauty salon/hairdressers and shop inside the hotel for snacks, drinks or souvenirs. Inside pool, gym and spa available, may try those out next time, so much for everyone. Cash machine outside on the wall. I was unsure my youngest daughter would enjoy as there’s not much for teens around but she loved it. So much that she asked could we go back again, how could I refuse! We had 7 nights and sad to leave. But 14 nights booked already for 2024, can’t wait to get back! Hoping we can have the same room, please xx