Novotel Bristol Centre Reviews

健身房很好，位置方便，床鋪有一些污漬

房間很大, 服務一般

Excellent location, really easy to get around Bristol. Cowan, good water pressure, nice pillows but the bed was too hard for my partner to sleep.

Spacious rooms and great location for staying in Bristol.

Very well located, spacious room for 2 adults and 2 children. Quick check in and check out with attentive and friendly receptionists. We used the paid parking at the hotel, it is not cheap for the small spaces it has but in Bristol if you go with a car it is essential. Generally recommended.

性價比不錯，入住體驗不錯。

The hotel service is so bad, I won't complain about other aspects of the hotel. Just look at other people's reviews and you will know. It's just that we booked it twice in a row, so we didn't expect that there would be a sequel to the check-in episode. Yesterday, their staff got our reservation date wrong due to internal hotel management problems, so they had many unpleasant communications with us. For details, please refer to my last review. Later, he gave us a ticket for two people. Drink cards were offered as an apology but we didn't use them. Unexpectedly, when we checked out this morning, the front desk said that someone left a handwritten note for her, showing that we had an additional purchase of 12 pounds, so we had to pay before we could check out, so we asked her to check what additional purchase we had. , asked her to provide proof of our consumption, but she couldn't find it, so she ran into the room to ask about the situation. Later, she said that someone might have made a mistake, and that we had no additional consumption and could check out and leave. This hotel is so ridiculous. Has the management become so chaotic? At that time, because we were in a hurry to catch the train, and because of this inexplicable extra expense, we were delayed a lot of time, so we went to the train station without much delay. However, I was still very angry about this matter. I would definitely complain and ask for compensation. A four-star global hotel chain has chaotic management, bad attitude and disgusting appearance of the staff. They do not communicate internally about confirmed reservations. Instead, they constantly harass the guests, thinking that the guests will not leave without making a reservation. And he didn't feel sorry for the harassment. Later, he came out with a handwritten extra bill for no reason at all, but he couldn't explain where the bill came from. Think about how terrible this hotel is. Staying in this hotel How safe is a hotel? I would like to remind friends who want to book this hotel to think carefully and be fully prepared to deal with various emergencies and all kinds of extra costs that are not available at all. And a friendly reminder that there are two better hotels nearby that are also very close to the train station, a Leonardo and a Hilton, which can be better choices.

Room was okay overall but AC didnt work during extreme cold weathers. Cleaners leaving windows open and when reporting the issue to reception nobody came to help and received no compensation

很好很舒服.

Hotel is just in the city center and so close to restaurants and shopping. Room is regular but pillows aren’t cosy at all. They were of the lowest quality ever so affected sleeping. Shower had Rituals amenities which is nice but no lid to close the tub so actually only shower option available while there is a tub. We had child and dog with us so convertible sofa plus additional sofa piece were quite comfortable. We chowed this hotel for pet option and it’s just £15 extra charge so in general feel very satisfied with our one night stay. Btw. Reception looks the way more stylish than the rooms so the picture is taken only there !

I tend to always stay here when visiting Bristol as rates are reasonable and location is quiet but still close to all the activities. My only concern is navigating my way to the hotel due to all the one-way roads, bus lanes & raod closures but that's an issue with Bristol not Novotel

Rooms were cold, numerous in rooms items were different in every room, soap, coffee machine, cream, water, shower gell etc.

Hotel in a good position for centre of Bristol, but lack of hot water due to boiler issues really ruined the stay.

Check in was 2 hours late as had no rooms ready. Weren't able to have a shower as no hot water