Hotels near Logan Airport Car Service, Boston

I get a free upgrade to single room which is nice. Yet one thing unacceptable is the staff open my door while I am sleeping, saying he doesn't realize this room is occupied. Other than that, the room is clean and modern.

Great staff, very clean. Was skeptical when I read ”bathroom down the hall” but was pleasantly surprised by everything! For not having a bathroom in the room or pool STILL 10/10 I absolutely plan to be back soon! Might rent a whole floor with our couples friends

My experience with the hotel was awesome I didn't expect it to be like this but it was better than what I thought the service was okay the faculties we're great they make sure that the doors were locked at a certain time so no one can come through the doors unless you had your key I feel safe I had breakfast in the mornings honestly with this hotel I think it's a really great place for someone to stay if they just need to get away with their spouse there's always safety patrols patrolling the area to make sure that you're safe feeling safe and they are security in the in side there is no worries you and have a great night great sleep and people to meet

The location of the hotel is very good, close to the airport. There is a sl3 bus to the city and subway station at the door. Convenient transportation. The room is large, especially the bathroom. Comes with a sofa bed. Suitable for Sancha home and even with two children. Western breakfast is almost the same. Suitable for people who have been traveling for a few days

The hotel is 8 mins walk to the redline, which makes the transportation very convenient to all the main attractions in Bostion. The hotel is old, so the room has a weird smell. However, the reception desk is very friendly. We had our welcome cookies and some nice suggestions for the stay and transportation. There is a market place on the first floor which serves Starbucks coffee and other groceries. All in all, we are satisfied with the stay considering the price.

Near the medical center, ambulance traffic may be noisy at night, there is a certain distance to the subway station, and it is slightly inconvenient to take public transportation. However, the environment of the hotel is very good, clean and tidy, and the facilities are newer. Overall, the price is high.

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.

We had a great experience at this hotel. There were 4 of us and we stayed one night. We went to see the Stones at Gillette Stadium May 30th. The hotel is really close to 495 and close enough to the stadium. I can't give you a time in minutes to get to Gillette bc the traffic on 495 is horrendous and I think it's like that all the time, not just with a big event. That aside, we got a king suite with a pullout couch. I initially had booked a room with 2 doubles but called the hotel the night before to see if I could get a bigger room. They were completely sold out but I asked about cancelations. I was told I could try calling back by noon the next day and maybe I would get lucky. The woman I spoke with then said she was going to be working anyway when we were supposed to check in, and said she would keep us in mind should a cancelation come in. When we got to the hotel, she had moved us to the larger room and didn't charge us bc of the way the situation worked out. It was awesome of her. All of the front desk people were excellent. The room was very clean, there was a small full size fridge, plenty of room for 4, clean bathroom, comfy king bed. Only negative is the pullout ******. It was maybe a full or queen but the mattress was beat and you could feel the springs/frame through it and the room did have a bit of air freshener type smell but not awful. The breakfast was the usual buffet and was decent. They tended to it regularly (and it was really busy with all the concert-goers staying there.) And the coffee was actually good! I would definitely stay here again. A big thank you to the staff that helped us.

Overall my stay was very good. The staff were helpful and kind; check in/out process was easy in person and with app use; the building and rooms are clean. Event food was very good and a great selection. Some things that were challenging are the layout of the building -- the central hub is fine but the long corridors to rooms can be daunting to navigate at the end of a tiring day. I did request (and receive) a room closer to the front to alleviate this issue. Also, the room toilets are very low and are difficult to maneuver if one's physical strength is not 100%. All in all, I enjoy this hotel. It was not my first visit and it will not be my last.