Hotels near Chestnut Hill Reservoir, Boston

Great staff, very clean. Was skeptical when I read ”bathroom down the hall” but was pleasantly surprised by everything! For not having a bathroom in the room or pool STILL 10/10 I absolutely plan to be back soon! Might rent a whole floor with our couples friends

The room is quite decent, typical of an American inn, but the service is great. The front desk is as welcoming as a family member, and they even helped me buy NBA tickets. Especially the lady at the front desk talked about my dear, which is so heart-warming... Also The two men were a little lacking, but the overall situation was still good. The buffet breakfast options were enough to fill you up. Compared to the room rate, the complimentary breakfast was so delicious! The key is the underground laundry room, which is Virgo’s favorite. I will stay there again if I have the opportunity. It’s so convenient to have a self-driving car, and the parking fee of 20 US dollars a day is also acceptable😍😍

The hotel is 8 mins walk to the redline, which makes the transportation very convenient to all the main attractions in Bostion. The hotel is old, so the room has a weird smell. However, the reception desk is very friendly. We had our welcome cookies and some nice suggestions for the stay and transportation. There is a market place on the first floor which serves Starbucks coffee and other groceries. All in all, we are satisfied with the stay considering the price.

The room facilities and other facilities are basically the same as the Wynn in Las Vegas, and they are also similar to those in Macau. Even the English on the toiletry box is bigger than the Chinese. This price is very good value for money for hotels of the same class in Boston. However, the hotel's food is inconvenient and there are many gamblers, which is a bit troublesome. The quality of front desk staff varies. The employees at the beginning were pretty good, but the employees you know later were much worse.

The location is not very convenient but they have a large outdoor parking lot. The room look tidy but old. There is window of the room facing the corridor which a dusky curtain that making the sound isolation and privacy not the best. The washroom is relatively small that the tower and sink cannot fit or place inside the washroom. Overall, I would only recommend for a quick rest.

Check-in was easy as I had already checked in online through the Marriott app. I had a suite which was perfect for the three of us. It was nice to have two TVs and two thermostat controls. The kitchen was well equipped but we didn't use anything except the coffee maker. The bathroom was large and had a shower/bath combo. The room smelled very clean and I saw no dirt. The breakfast in the morning had a lot to chose from and was included in the reservation. All of the staff was friendly and the hotel seemed fairly new. There is also a bar in the reception area.

The location of the hotel is very good, close to the airport. There is a sl3 bus to the city and subway station at the door. Convenient transportation. The room is large, especially the bathroom. Comes with a sofa bed. Suitable for Sancha home and even with two children. Western breakfast is almost the same. Suitable for people who have been traveling for a few days

Very well-appointed, modern rooms, large bathrooms, great meeting space catering. My only complaint was that I came down late one evening to get fresh towels for my room and the front desk associate rolled her eyes and sighed because housekeeping was already closed and she would have to search for towels. Another associate was coming to the front at the same time and I believe she saw her reaction and volunteered to grab them for me. I was shocked and puzzled by this behavior, but didn’t say anything because the other associate went above and beyond to remedy. Considering housekeeping now comes at request only and some of us are still figuring that out, you might want to leave extra toiletries and towels somewhere assessible to the front desk so the staff doesn’t have to go far too find them for guests in need - and most importantly - not be annoyed by such a simple request.

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out