Guest User
September 9, 2023
The property is in a great location for exploring the town and the park and funicular. The hotel is spotlessly clean both inside and out. The roof top pool area is great for relaxing with a cooling breeze and fantastic views of Montecatini Terme Alto. What really made this our best ever Italian stay though is the hotel staff were exceptional throughout. Nothing was ever too much trouble and we were always met with a friendly smile, impeccable service, we honestly cannot remember better customer service from a hotel stay. A special mention for Nadisha whom we primarily worked the rooftop pool bar, this young lady is an absolute credit to the hotel, she is non stop, fluent in so many languages, never stops working and never stops smiling with every guest she meets and takes such wonderful care off.