Guest User
May 5, 2023
The Shanghai-la Boracay was nothing short of amazing. The staff were very friendly, professional, and personable. The amenities were up to date and very nice! Robert and Nessar from the beach bar were so nice and made sure we were always taken care of! Melissa from the seafood restaurant was so kind and recommended many delicious dishes! The villa was definitely worth the extra money. It was very big and offered great amenities. The villa was spacious with different seating areas where you could enjoy the sun or relax in the shade! They warned us about “wild animals” but we didn’t experience any. The pool was very big and also offered seating to sun bathe while enjoying it. The ocean was very clean and crystal clear! The beach serving staff were great even when you didn’t ask for anything. They brought around cold towels and ice water. It was my friends birthday and they made many efforts to make sure she felt special on her day. This included cakes, decorations, birthday songs and so much more! Very nice! I would definitely stay here again if I visit Boracay.
Some negatives: while very very delicious, the food and drinks were a bit over priced. I expected to pay more for a 5 star resort however I still considered it to be a bit high. Also, I wish the villa cleaning services came sooner rather than later in the afternoon. Maybe have a time selection for cleaning times based on guest preferences. The last thing would be to offer a later checkout or waiting services/ offer if you have a later flight. The airport is very small and very close to the hotel. The jetty ride is only a few minutes and bus ride is even shorter. It would have been nice to not wait in an airport with no accommodations for less time. Besides that, my stay was so wonderful! Would 10/10 recommend this hotel to anyone!