Guest User
February 9, 2023
The bed was uncomfortable – it is comprised of two single beds pushed together, meaning that there is a dip in the middle, and the right bed on mine was completely unsupportive and more slanted into the middle than the left, meaning I woke up with back ache and had a rough night's sleep. When I politely told the receptionist this the next day she just smiled and answered "okay". So much for customer service. Also, I booked a courtyard room to get some peace and quiet, but I was woken fairly early by what sounded like housekeeping hammering on the ceiling above. I assume they were moving and changing beds, but it was ridiculously loud and surely they don't need to slam around so much and could have more consideration for guests. So if you're unwell or need a lie in, you won't get it here. It's a shame because it was so quiet the evening prior. The third negative point is that the hotel lacks atmosphere or warmth. The restaurant was empty and the service brisk, which only adds to the cold and somewhat clinical atmosphere - a little like what you may experience staying at a hostel for a much cheaper price. The food is overpriced so I didn't eat here at all. Overall, this hotel is not worth it and I'm sure there are nicer hostels you could stay at. Saying that, the main positive is that due to being an eco hotel, the room is furnished with natural materials and does not have a chemical smell from strong cleaning products, as you might find in other hotels. The lighting in the room was also pleasant.