Xiancaibugouchi
December 11, 2023
First, when checking in, they asked me to scan the QR code with WeChat to place a new order, which was suspected of inducing registered users.
Second, the room card was invalid when I checked in, and I wasted 20 minutes going back and forth. The waiter opened the door with a universal room card.
Third, the check-in receipt stated that it was four hours from ***0 to 22.40! ! ! As a result, I called around 22:00 to urge me to check out. After I told the time, a staff member said that he knew and was sorry. Then someone knocked on the door and urged me to check out. . .
Fourth, the most outrageous thing was that I was very tired. I didn’t turn on the lights when I checked in. I took a shower and went to sleep directly. Then I woke up and turned on the lights. I found a lot of mold spots on the pillow. I was really disgusted. I thought I had been urged several times, so I didn’t think too much. I hurried downstairs to give the card to check out and left.
Fifth, the most outrageous thing was that after the above experience, I contacted Ctrip customer service. After contacting them, the waitress who answered the phone was still very disdainful of Ctrip’s official customer service and had a bad attitude. This is outrageous to me. And there was no compensation or apology for me.
Real advice, avoid pits, don’t stay!
Original TextTranslation provided by Google