Checked into GreenTree Inn at 10pm, didn't sleep the whole night, no soundproofing at all, the sound of the shower next door at 1:30am was as loud as a live broadcast, the low-frequency buzzing outside the window didn't stop all night, because I couldn't see clearly what was outside at night, only this morning I saw clearly that there was a large chimney-like thing outside, there are photos as evidence, the phone was also broken, I wanted to call to complain in the middle of the night, the phone didn't respond, the corridor was very long, it looked scary, I, a woman, didn't dare to go down to the front desk in the middle of the night, and the phone couldn't be found for a while, so I thought I would endure it until dawn, but I really couldn't fall asleep, it was too uncomfortable, there were small bugs on the bed, I forgot to take pictures, there were mosquitoes in the room, they kept calling in my ears, I really didn't sleep all night, and I had things to do the next day, which made me dizzy and uncomfortable now, I washed up in the morning and went down to the front desk to argue, they started to say that they would refund me the additional 30 room fee, I disagreed, I asked for a refund of 100, I promised not to complain. I can not complain, but I can give a bad review. I have the right to comment on the real situation of the room. I didn't sleep well all night, which affected my work the next day. I didn't ask them to compensate me for my mental damages. They also gave me a pen and a letter and asked me to write a guarantee. If I refunded the full amount, I couldn't complain or give a bad review. What kind of insulting operation is this? I definitely can't agree to it. They also threatened me to complain and let me do whatever I want. Their attitude was very unfriendly. The room fee was 233, but when I checked in, they said that this room was a special room with no windows and a corridor window. They asked me to add 30 yuan to change to a room with windows. I specifically mentioned that I didn't want a noisy room. He said that this side is not facing the street and it's not noisy. Who knew that it was so noisy that I couldn't sleep all night. I complained to the Ctrip platform. The platform found the hotel and negotiated with it for two days. The hotel's attitude was still tough. They said that I couldn't comment if they wanted a refund. I was also very tough and had to comment truthfully!
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