Yu Yang Hotel Reviews
Yu Yang Hotel
No.18 Xinyuan Xili Middle Street, Beijing, ChinaView Hotel Details
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1 night
Yu Yang Hotel Guest Reviews
4.2/5
Very Good
469 review
Verified reviewsLocation4.3
Amenities4.1
Service4.2
Cleanliness4.3
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All Reviews(469)
Positive reviews(427)
Reviews with photos/video(34)
Amenities were average(60)
Classy environment(39)
Easy to get around(23)
Great location(13)
Loved the view(12)
Friendly front desk staff(12)
Perfect for business trips(10)
Convenient parking(8)
Negative reviews(42)
Guest User
Deluxe Business Twin Room
Stayed in May 2024
Other
10 review
Outstanding
Posted on May 17, 2024
Nice view,clean ,location is perfect,nice break fast
Response from Property: Dear valued guest, thank you for choosing the Beijing Yu Yang Hotel and sharing your accommodation experience. We are delighted to hear that you are satisfied with our hotel services. Please be assured that we will convey your kind words to our colleagues at the hotel. We look forward to your next visit and will continue to provide you with high-quality service as always.
Guest User
Special Queen Room
Stayed in Apr 2024
Business travellers
6 review
Posted on Apr 12, 2024
Their front-desk is greedy: on the day of my departure, at the check-out, I asked the front-desk manager for a bottle of water -- the kind they place for free in their rooms compliments of the hotel. To my surprise, she said since I'm checking out I cannot have one. Kind people. I hope someone does that TO THEM.
Response from Property: Dear guest: Thank you for choosing to stay in Yuyang Hotel, failed to let you have a satisfactory stay experience this time, we are deeply sorry, have not done in place also hope you forgive, we will actively progress positive correction, strive to do better, provide more quality service. Your suggestions are also helpful for us to improve our service and stay experience. We also hope that you can give the hotel a chance to correct it and continue to support the hotel. We sincerely look forward to your visit again and experience, and wish you a happy life! Work well!
Guest User
Special Queen Room
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 6, 2024
The service was good and hotel staff were polite and helpful.
Response from Property: Dear valued guests, welcome to Beijing Yu Yang Hotel! Thank you for choosing us. We are committed to providing warm and quality service, clean and comfortable accommodation, and a worry-free and comfortabl e stay experience for our guests. We will continue to strive to uphold our service philosophy of sincerity, warmth, etiquette, and thoughtfulness to help every traveler on their journey. Wishing you a happy life and a happy family.
De traveler
Special Queen Room
Stayed in Jan 2024
Other
8 review
Very Good
Posted on Jan 18, 2024
Always a good stay at this hotel . Friendly staff members and the location is great.
Response from Property: Hello: Thank you for staying at Yuyang Hotel, I am very happy to get your satisfaction and affirmation, let the guests feel the careful and thoughtful service and comfortable first-class environment is the responsibility of the hotel, we will continue to work hard to serve every guest! Thank you again for your review of the hotel and look forward to your next 5-star review!
Guest User
Special Queen Room
Stayed in Nov 2023
Other
1 review
Outstanding
Posted on Nov 29, 2023
Business trip. Came to carry out Factory Acceptance Tests on a transformer that was procured and manufactured in China.
Response from Property: Thank you for your recognition, your likes and recognitions are an encouragement and support for us, and we will continue to work hard to bring you a satisfactory stay experience. We wish you a successful completion of the factory acceptance test of the transformers purchased and manufactured in China, and a prosperous business!
Guest User
Deluxe Business Queen Room
Stayed in Jun 2023
Couples
5 review
Posted on Jun 20, 2023
Location is not the best 20 minutes from the closest metro station. Breakfast is chinese-style with very few western options
Response from Property: Thank you very much for taking the valuable time to comment on the Yuyang Hotel. Our hotel is located on the beautiful banks of the Liangma River, and guests can experience the beautiful scenery of green through the window, scenery outside, and shade along the river. We attach great importance to the issue you have raised, and the hotel will provide feedback to the relevant responsible departments to improve guest satisfaction. I hope you can have a full score feeling next time you come back.
Viacheslav
Deluxe Business Queen Room
Stayed in Aug 2023
Solo travellers
2 review
Amazing
Posted on Aug 22, 2023
Nice view!!!! Big rooms. Thank you!!!!
Response from Property: Dear guests: Thank you for taking time out of your busy schedule to review Yuyang Hotel. Our hotel is located in the beautiful Liangma River. Guests enjoy the VIP privileges of free swimming and parking during the hotel. This review did not get your five-star praise, we will continue to work hard, we will make continuous efforts to improve our service quality to a higher level, hope to become your journey friendly partner, sincerely invite you to stay again!
Cehenglong
Special Queen Room
Stayed in Jul 2023
Business travellers
3 review
Outstanding
Posted on Jul 27, 2023
Clean and hospitality, very good service!
Michelled
Superior Room (2 beds)
Stayed in Nov 2023
Family
7 review
Posted on Jan 1, 2024
Very bad hotel
Response from Property: Dear guest: Thank you very much for choosing Yuyang Hotel. We will continue to work hard to continuously improve and improve our hardware and software facilities so that guests can enjoy higher-level services and experiences. Welcome to visit again!
NOURADINE
Special Queen Room
Stayed in Sep 2023
Business travellers
4 review
Outstanding
Posted on Oct 6, 2023
Very good hotel
Response from Property: Dear guest, hello! Thank you for choosing the Yuyang Hotel and giving it a full rating. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again!
Annika
Special Queen Room
Stayed in Jul 2021
Solo travellers
8 review
Posted on Aug 27, 2021
Location is good. Rooms are spacious but furniture is outdated. My non-smoking room had still some ash on the carpet and smelled from smoke.
I had a probably unfortunate but very annoying experience: In the middle of the night I awoke from the sound of what I first thought to be rain. However when I opened my eyes a lot of water was dripping out of the ceiling and on the glass table. After some time I was sent to another room, which the key card wouldn’t open at first. So I had to go back to the lobby. During this whole ordeal it was hard to communicate as there was nobody speaking English on-site, only over the phone. No apology (except by the Houskeeping lady who came to my room first) was expressed for the inconvenience from hotel side.
Parking has to be paid additionally. The parking lot is a non-plastered very uneven gravel ground behind the hotel.
I would have expected more from the hotel category and ratings.
Response from Property: We are very sorry to hear about that our services and facilities are not perfect enough to bring you inconvenience. We have reported and investigated your opinions and valuable suggestions to the relevant departments. The water dripping in the guest room that you reported has been verified to be the leakage of condensate water in the guest room air conditioner. We have instructed the Engineering Department to repair the air conditioning system of the guest room. At the same time, we will strengthen the training of staff's service consciousness in our future work and improve our service quality. Once again, we express our sincere apologies to you!
Neihuadashanmaichenyexian
Superior Room (2 beds)
Stayed in May 2024
Family
20 review
Very Good
Posted on May 15, 2024
It is an old hotel with outdated facilities. The large high windowsills in the rooms take up a lot of space. If they were changed into balconies, it would be much more spacious. Outside is the Beijing Seine River - Liangma River, and the night view is very nice.
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Feb 2024
Family
5 review
Outstanding
Posted on Feb 17, 2024
The service is attentive, the room is very spacious, the hotel is located near the embassy area, very quiet! It’s also very convenient to go to Sanlitun and scenic spots in the Second Ring Road!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your review of our hotel. It is our honor that you choose to stay at our hotel when you travel. We are very happy to know that you are satisfied with our service and environment during your stay. We have always insisted on providing warm and meticulous services to our guests. We look forward to your visit again and wish you a happy life!
Guest User
Deluxe Business Twin Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Feb 16, 2024
The room is comfortable and clean, and the bathtub in the bathroom is pretty good. It's very pleasant to take a bath after a long walk.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Yuyang Hotel. No matter how many advertisements there are, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best. We will work hard to make your trip to Beijing relaxing and pleasant, and we look forward to seeing you again!
tazhizhou
Special Queen Room
Stayed in Dec 2023
Solo travellers
4 review
Outstanding
Posted on Dec 22, 2023
Very good, I like it very much
Come and stay again next time
.........remember the last time I stayed there
Not as comfortable as now
It was a very comfortable stay this time
I will introduce it to my friends to play together
make persistent efforts
Original TextTranslated by Google
Response from Property: Dear tazhizhou: Thank you for your support and comments on our store. There are always some encounters that can touch the softness of the heart, the breeze blows, the fragrance fills the sleeves, and there is always some warmth coming through the dust. Those kind intentions of the heart are deep in the years, and the time is quiet and good. Thank you again for your 5-point praise. We will continue to work hard in the future and make all preparations to welcome your arrival. Love you!
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