Guest User
October 2, 2022
1. The photo does not match the room you saw when you booked. There were three room type photos when booking, and it was said that the other two rooms were sold out. I gave the worst one, the single bed is only 1.8 meters long. But the room number is determined when the reservation is made, and the house number is also written on the door when you arrive at the place where you live. How can there be three choices?
2. It was after 9 o'clock in the evening when I checked in. I found that there were hairs on the two quilts, and there were many dirty marks on the pillowcases and sheets. In the end, I tossed and tossed until eleven o'clock before changing the sheets and going to bed. I was exhausted after playing all day. Hygiene is fundamental.
3. There is a residential area on the mountain over there, more than three kilometers away from the scenic spot. You have to go to the parking place first, and then drive there. Each room is a bay, which is rented out after decoration. We live on the second floor and the first floor yard is overgrown with ****s. Someone will arrange pick-up and pick-up at the same time, and 6 people will go together. Check in with a combination lock to go in by yourself. There is no mention of any villas. After looking at the platform pictures carefully, they are all false ones and a few more, and there is no lobby or front desk. The publicity clearly stated that it is a homestay, and I can accept it as fast as 700 yuan per room during the holidays. But being lied to doesn't feel good. There is no mineral water in the room, so I gave me a picture saying that the water fee is 15 yuan/ton, so I can drink it, so there is no water prepared. If you want to buy it, you have to go to a small store to buy it yourself. The community was dark in the middle of the night and finally gave it to me. This is where my service feels okay.
In the end, the Ctrip platform gave a solution. It can be regarded as maintaining old customers.
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