Guest User
April 30, 2024
The hotel is located on the beach next to the Blue Bridge. It is a newly opened hotel. Many facilities are not perfect. The road to the hotel is under construction, which is not very convenient. The hotel is very close to the pier and far from scenic spots such as Nanwan Street. The hotel is designed with a simple tropical style with a single-story courtyard. It looks very large. In fact, there are very few public areas for guests to use. There is only the front desk reception and the restaurant. There are only 2 lounge chairs in the swimming pool, and there is no sunshade. Except for 6 pool rooms that can directly enter the swimming pool, guests in the remaining rooms can only enter the swimming pool through the position of two lounge chairs. I booked a room temporarily on the same day. I booked a forest king-size bed suite for 1,580 yuan/night. The area written was 78 square meters. The actual indoor area is at most 30 square meters. There is a 10-square-meter yard outside. The room is a bit depressing. It is not a suite concept in the actual sense. The door of the yard is a latch, which is directly facing the outside of the hotel. The security and privacy are poor, and the overall cost performance is not high. The hotel's room booking management is chaotic. There are sea view rooms on Ctrip. When asking the hotel to change the reservation, the hotel said that the room posted online was a faulty room. I don't know why the faulty room is still booked online. Later, for various reasons, it was upgraded to a sea view king suite. The room area is 30 square meters, and the outdoor yard area is 20 square meters. The yard door faces the beach, there is a forest in the middle, and there are islanders passing by at night. The security and privacy are not very good, but it is better than the previous room type. Room hardware facilities: There is no TV or safe in the room. The audio is purely for display and cannot be connected. Some sockets have poor contact. The switch buttons of the gauze curtains and curtains are installed in reverse. The water in the pool is very small and it takes more than 3 hours to fill it with water. The stone slabs for luggage are very rough, and the suitcases will be worn when moving. There are no sockets in the yard. Service: The hotel service is very warm and friendly, helping with luggage, various butler services, and since I was on a late afternoon ship, the hotel provided a late check-out. But the service management is chaotic. After checking in, I was taken to the room. The room was still being cleaned and the hair on the floor was being dealt with. There was a strong smell of disinfectant after entering. After changing rooms, there were many mosquitoes and cockroaches in the room. I asked the hotel to help light the mosquito coils, but they didn't light them when I returned to the room. During my stay, I was bitten by mosquitoes for more than 20 times and killed many mosquitoes and cockroaches. Dining: The mini bar in the room is free. Afternoon tea is provided in the restaurant. Since there is no one in the restaurant, the air conditioning is not turned on. Breakfast is in the form of a set meal. The white porridge is very thin, the beef is synthetic and has a fishy smell, the side dishes are a bit oily, and coffee needs to be actively asked by the staff. The restaurant menu is very simple. The seafood is only processed and needs to be bought by yourself at the seafood market. The seafood market is far from the hotel. If you want to eat seafood for dinner, you can only solve it outside. Lunch is solved in the hotel. The boiled pork slices are not tasty, that is, only spicy, not salty; the chicken is frozen (the waiter told me that it was killed and chopped), a little old, and asked to stew it, but it was braised and fried, and the taste was okay; the speed of serving is slow, a total of 30 minutes, and then let it be sent to the room. The hotel basically has no meat dishes, except pork, there is nothing. I wanted to order beef, but they said it was not available, and chicken was not shown on the menu. The rice was cold, and a 6 yuan table fee was charged, which was not explained before. Tremella soup was delivered in the evening, which was not sweet and just right. The swimming pool was only used at night. Since it was not a swimming pool room, I was afraid of disturbing the guests in the swimming pool room, which made me feel a little uncomfortable. There were also many bugs in the swimming pool water. The overall hotel design is OK, the room is not a suite, not private and safe enough, the hardware facilities are insufficient, the service is enthusiastic, but it is very chaotic, there are few public areas for guests to relax, and the catering is poor.
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