Amara Bangkok Hotel Reviews

Response from Property: We are pleased to read that you had an enjoyable experience with usWe appreciate you taking the time to share your review and we hope to welcome you back again in the futureSincerely,Amara Bangkok Team

Response from Property: Thank you for choosing our hotel and for sharing a review. It's great to read that you had an amazing stay We look forward to welcoming you back again.Sincerely,Amara Bangkok Team

Response from Property: Dear Nicolas,We are pleased to read that you had a great stay with usThank you for taking the time to share your review. We look forward to welcoming you back again.Sincerely,Amara Bangkok Team

Response from Property: Dear Guest User, We sincerely apologize for any inconvenience and frustration you encountered during your stay due to delayed flight circumstances. Our aim is to offer flexible and accommodating service, and it concerns us to hear that we fell short in this instance.We would like the chance to discuss this matter further with you and see how we can resolve any issues to improve your perception of our hotel. Please reach out to us directly so that we can better understand the situation and take appropriate actions.Again, we are truly sorry for your experience and hope to have the opportunity to restore your faith in our service.

Response from Property: Dear Anonymous User, We are deeply troubled to receive your feedback, and we offer our sincerest apologies for the condition of your room and the cleanliness issues you've encountered. This is certainly not the standard we aim to uphold at Amara Bangkok, and we are genuinely sorry that we fell short of providing you with a pleasant experience.We appreciate that you've pointed out the photogenic nature of our pool, although we regret to hear that its size, the water clarity, and the number of people present did not meet your expectations. We understand that these aspects greatly affect the overall enjoyment of our facilities, and we will look into the matters you've raised.Please rest assured that we are taking your comments very seriously, and we will conduct a thorough investigation into the cleaning procedures for our rooms, as well as the maintenance of our pool, to ensure that we are delivering the high-quality experience our guests expect and deserve.We want to make this right and would welcome the opportunity to discuss how we can improve your view of our hotel. If you'd be willing to give us another chance, we would appreciate the opportunity to provide you with the stay that many of our guests know and love.Once again, we deeply apologize and hope to hear back from you.

Response from Property: Dear Abdul G, Thank you for your positive review and high ratings for the cleanliness and service at our hotel. We are delighted to know that you found our surroundings to be good and that our amenities met your needs.Your succinct feedback of "Great" is truly appreciated and motivates us to continue providing exceptional experiences to all our guests.We look forward to welcoming you back and endeavor to make your next stay with us even more enjoyable.

Response from Property: Dear Anonymous User, We deeply apologize for the service shortfalls during your stay regarding the concierge, room condition, and transportation convenience. We have noted your concerns and will address them diligently to improve our guest experience. We are saddened to hear you wouldn't return, but if you reconsider, we are committed to ensuring a more comfortable and positive stay.

Response from Property: Dear Houchia, Thank you for taking the time to share your feedback. We are deeply concerned to learn that your experience did not align with the high standards we strive to achieve. We sincerely apologize that our surroundings, amenities, and especially our service did not meet your expectations.At Amara Bangkok, we aim to provide a five-star experience, and it is evident from your review that there are areas we need to improve. Your comments regarding the need for more attentive service and an upgrade in the overall quality and cleanliness have been taken seriously and will be addressed promptly with the relevant teams to ensure we better serve our guests.We understand the importance of every aspect of a guest's stay, from the environment to the quality of service provided. We would greatly appreciate another opportunity to demonstrate the level of excellence we are known for. Please do reach out to us directly before your next booking so we can ensure a stay that not only meets but exceeds your expectations.Your feedback is invaluable to us as it allows us to improve and excel. Thank you again, and we hope to have the pleasure of welcoming you back for a true five-star Amara Bangkok experience.

Response from Property: Dear Anjianfei, We are truly sorry to hear about your experience with the front desk service at Amara Bangkok. Please accept our sincerest apologies for any impression of bias or unfriendly treatment you received. We take your comments very seriously as they go against our core values of hospitality and respect for all guests, regardless of nationality.We are committed to providing a welcoming and inclusive environment for everyone and it is disheartening to learn that we did not demonstrate this during your visit. Your feedback will be addressed with the utmost urgency to ensure that proper training and measures are in place so that this kind of situation does not occur again in the future.We value every guest and would be grateful for the opportunity to restore your faith in our hotel. If you are willing to discuss this matter further, please reach out to us directly. We hope you will reconsider staying with us again so that we may have the chance to provide you with the true Amara Bangkok experience that so many have come to love.

Response from Property: Dear 林瀚麒, Thank you for your outstanding review and perfect ratings! We are thrilled to hear that your experience at Amara Bangkok exceeded your expectations during the Songkran Festival.We are delighted that you enjoyed our great location, clean and hygienic environment, and top-notch amenities. Providing a comfortable and pleasant stay for our guests is our utmost priority, and your feedback confirms that we are meeting our goals.Your kind words about our polite and attentive staff are truly appreciated. We take pride in delivering exceptional service, and it is always rewarding to receive such positive feedback.Thank you for choosing to stay with us and for recommending us during the Songkran Festival. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable experience at Amara Bangkok.

Response from Property: We are pleased to read that you had an enjoyable experience with usWe appreciate you taking the time to share your review and we hope to welcome you back again in the futureSincerely,Amara Bangkok Team

Response from Property: Dear Guest User, We sincerely apologize for the inconvenience you experienced with the need to move rooms multiple times due to maintenance issues. This level of disruption is certainly not up to our standard of guest experience, and we understand the discomfort and frustration this may have caused you.Please be assured that we are addressing these maintenance issues with the utmost urgency to ensure that all rooms meet our high standards for quality and functionality. We deeply regret that we fell short during your stay.We are committed to making things right and would welcome the opportunity to discuss how we can better serve you in the future. If you are willing, please contact our management team so we may provide you with the attention and service you deserve.Thank you for your feedback, which is crucial for us to improve our services and prevent similar situations from occurring.

Response from Property: Dear Chenjumo, We're gratified to receive your positive feedback on your stay at Amara Bangkok. It is wonderful to know that you were pleased with the environment and service provided by our team, and that the availability of Mandarin-speaking front desk staff made your experience more convenient.We appreciate your recognition of our smoking room options, understanding the value this offers to our guests who smoke, especially given the increasing rarity of such accommodations in Bangkok.We look forward to welcoming you back again, and we're committed to providing you with a comfortable and enjoyable stay every time you visit us.

Response from Property: Dear Guest User, Thank you for choosing Amara Bangkok and for taking the time to share your experience. We're delighted to hear that you found our accommodations to be of great value and that the lack of humidity in the room and bedding contributed positively to your comfort.We appreciate your understanding of the pool size and are pleased to know that it wasn't overly crowded, allowing you to enjoy the space. It’s wonderful to hear that you were able to capture some great views from the pool area as well.We hope that your time in Bangkok was memorable and we look forward to welcoming you back to Amara Bangkok in the future for another pleasant stay.