HEARDAWN
May 31, 2024
Sadly, the staff at the checkin counter came off quite hostile and rude. It was as if me wanting an early checkin was a huge inconvenience to them; even though I have attempted to send them multiple emails regarding an early check in as I’ll be arriving in Thailand at 4am and would be at the hotel by around 8am.
The amenities were shocking! Why? Because there wasn’t much to begin with. So for a 4 star hotel we were greatly taken back. No soap except for an all in one shampoo body wash. We had no towels, and or toilet paper in the bathroom. We understand that it was probably because we requested an early check in but we also did attempt to contact them bout our early check in so that they could be prepared in time. We had to request for things constantly which sadly made the housekeepers irritated I think. 🤔
The breakfast buffet isn’t much but it’s enough.
The location isn’t bad, but it is quite far from the subway stations; approximately 24 minutes walk. The area is beautiful and a lot to see. At first it was a bit off putting but slowly the area grows on you.
The room was a little dim but wasn’t bad. The window view wasn’t the greatest, overall it was alright. I would not consider it a 4 star hotel but more like a semi glorified motel. For the price you are getting what you paid for, just don’t get your hopes up from the pictures. It is definitely giving off old colonial vibes.