Ibis Bangkok Sathorn Reviews
Ibis Bangkok Sathorn
Ngam Duphli Alley, Khwaeng Thung Maha Mek, Bangkok, ThailandView Hotel Details
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1 night
Ibis Bangkok Sathorn Guest Reviews
4.3/5
Very Good
666 review
Verified reviewsLocation4.2
Amenities4.1
Service4.3
Cleanliness4.4
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All Reviews(666)
Positive reviews(632)
Reviews with photos/video(173)
Great value for money(65)
Easy to get around(60)
Delicious breakfast(50)
Small room size(26)
Close to metro(22)
Friendly front desk staff(12)
Stayed multiple times(10)
Convenient for shopping(10)
Negative reviews(34)
FPCon
Superior Queen Room
Stayed in May 2024
Couples
38 review
Very Good
Posted on May 31, 2024
Room rates were changing everyday and they had a habit of blocking certain room types on the internet so sometimes we had problems booking it for the next day. Just enough space in the room and bathroom. Daily housekeeping and free bottles of water. About 15 minutes walk from Lumphini station (blue line) which was convenient. Ample hot water and good air conditioning. Very nice, helpful and attentive staff. 24-hour front desk. Restaurant and bar on the ground floor. Thereโs 7-11 across the hotel. Good massage parlors nearby. A few good restaurants were there in the vicinity. Overall good stay.
6/8
yannah 282
Superior Queen Room
Stayed in May 2024
Solo travellers
1 review
Very Good
Posted on May 29, 2024
The accommodations were satisfactory, and the location was convenient. The bed was comfortable, and the overall experience was positive. ๐ #travel #vacation #goodvibes
Response from Property: Dear yannah 282, Thank you for your stay at the ibis Bangkok Sathorn. We appreciate your positive compliments which is a great encouragement to us. Please be assured that we will strive to continue to improve our service excellence in all areas. Thanks again and we certainly hope to see you again soon! Kind regards, Panthipa Poonkasikarn Hotel Manager
Phong Tran Quoc
Superior Twin Room
Stayed in Apr 2024
Friends
1 review
Very Good
Posted on Apr 21, 2024
Room ok but small and I can hear all sounds around my room. But 1+ for cleanly room and -1 for not auto cleaning room day by day :) +1 for service staff.
Response from Property: Dear Phong Tran Quoc, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay at our hotel did not meet your expectations, and we appreciate you bringing these issues to our attention. The points you raised are well taken. Rest assured that your comments have already been shared with Housekeeping Manager and we are committed to finding the very best way to further improve and enhance our guest experience. We take all feedback seriously and appreciate your honesty. We will continue to work hard to ensure that our guests have a comfortable and enjoyable experience at our hotel. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Yours sincerely, Panthipa Poonkasikarn Hotel Manager
Wong YC Apple
Superior Queen Room
Stayed in Apr 2024
Business travellers
114 review
Very Good
Posted on Apr 13, 2024
Hotel is located at the centre of santhirn area in which many food store and seven eleven outside for shopping.No tooth brush was provided into hotel which I feel a.unhappy as travel inconvinence.
Response from Property: Dear Wong YC Apple, Thank you for your stay at the ibis Bangkok Sathorn. We appreciate your positive compliments about location and room cleanliness which is a great encouragement to us. Please be assured that we will strive to continue to improve our service excellence in all areas. The points you raised about no toothbrush in room are well taken. We provide upon request for toothbrush and toothpaste. Rest assured that your comments about service have already been shared with our hotelโs management team and we are committed to finding the very best way to further improve and enhance our guest experience.Thanks again and we certainly hope to see you again soon! Kind regards, Panthipa Poonkasikarn Hotel Manager
Simon
Superior Queen Room
Stayed in May 2024
Couples
2 review
Great
Posted on Jun 1, 2024
The staff was very helpful and friendly. The breakfast was decent
Lok Ian Wong
Superior Twin Room
Stayed in Mar 2024
Friends
4 review
Amazing
Posted on Apr 8, 2024
A very clean room with good service. 7-11 is next to the hotel. I will choose the same hotel when I travel Thailand next time.
Response from Property: Dear Lok Ian Wong, Thank you for your stay at the ibis Bangkok Sathorn. We appreciate your positive compliments about cleanliness and good service which is a great encouragement to us. Please be assured that we will strive to continue to improve our service excellence in all areas. Thanks again and we certainly hope to see you again soon! Kind regards, Panthipa Poonkasikarn Hotel Manager
Guest User
Superior Queen Room
Stayed in May 2024
Solo travellers
5 review
Outstanding
Posted on May 6, 2024
A reasonable hotel, clean and comfortable, free bottles of water.
Response from Property: Dear Guest User, Thank you for your stay at the ibis Bangkok Sathorn. We appreciate your positive compliments about cleanliness which is a great encouragement to us. Please be assured that we will strive to continue to improve our service excellence in all areas. Thanks again and we certainly hope to see you again soon! Kind regards, Panthipa Poonkasikarn Hotel Manager
Anonymous User
Superior Twin Room
Stayed in Apr 2024
Family
5 review
Very Good
Posted on Apr 16, 2024
Good location, close to city center. The room is clean, but provided less amenities.
Response from Property: Dear Guest, Thank you for your stay at the ibis Bangkok Sathorn. We appreciate your positive compliments about good location and room cleanliness which is a great encouragement to us. Please be assured that we will strive to continue to improve our service excellence in all areas. Thanks again and we certainly hope to see you again soon! Kind regards, Panthipa Poonkasikarn Hotel Manager
Trex.patson
Superior Queen Room
Stayed in Mar 2024
Friends
4 review
Very Good
Posted on Mar 23, 2024
A modern hotel room with comfortable bed and basic facilities. Bath room is in ibis hotel standard (not too big) overall is quite okay for me.
Response from Property: Dear Trex.patson, Thank you for your stay at the ibis Bangkok Sathorn. We appreciate your positive compliments about the modern room with comfortable bed, which is a great encouragement to us. Please be assured that we will strive to continue to improve our service excellence in all areas. Thanks again and we certainly hope to see you again soon! Kind regards, Panthipa Poonkasikarn (Pa) Hotel Manager
Joey
Superior Twin Room
Stayed in Feb 2024
Other
1 review
Outstanding
Posted on Mar 1, 2024
The hotel room is clean and tidy. I strongly recommend the hotel for the warm hospitality and friendly staff.
The breakfast is nice and delicious.
Guest User
Superior Twin Room
Stayed in Jan 2024
Family
7 review
Amazing
Posted on Jan 12, 2024
I really like that pets โd allowed to stay here . But iโm not satisfied with the pet owners who don't keep clean at the yard, while I have a puppy walk at there and keep some poop and wash some piss of its. How ever so thank you for hotel service.
Response from Property: Dear Valued guest.Thank you very much for your feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very importantThank you again for sharing your experience and we hope to welcome you back to our hotel again.Kind regards,Patcharaporn Rattanasaenghirun Hotel Manager
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travellers
4 review
Outstanding
Posted on May 8, 2024
Good Location and all staff have serviced mind. Booked next time for sure
Response from Property: Dear Guest User, Thank you for your stay at the ibis Bangkok Sathorn. We appreciate your positive compliments about location and staff service minded which is a great encouragement to us. Please be assured that we will strive to continue to improve our service excellence in all areas. Thanks again and we certainly hope to see you again soon! Kind regards, Panthipa Poonkasikarn Hotel Manager
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Solo travellers
22 review
Posted on Jan 5, 2024
Quite average overall, I just stayed one night as my flight arrived quite late at midnight.
Response from Property: Dear Valued guest,Thank you for sharing your staying with us. We look forward to welcoming you back to Ibis Bangkok Sathorn, your warm address away from home.Sincerely,Patcharaporn Rattanasaenghirun Hotel Manager
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Solo travellers
6 review
Posted on Dec 13, 2023
pet-owning travelers who have stayed there. The hotel only accepts pets but not provides a comfortable environment for both you and your furry companion during your stay. encounter issues like a smoking odor in the hotel room. Fast checkout
Response from Property: Dear Valued guest,Thank you for your review. We take customer feedback very seriously, and we appreciate you taking the time to provide us with honest feedback about your stay. We apologize if you encountered issues related to pet ownership or a smoking odor in the room. At ibis Bangkok Sathorn, we strive to create an enjoyable environment for all of our guests and their pets, as well as a safe and comfortable atmosphere for everyone. Thank you again for your valuable feedback!Sincerely,Patcharaporn Rattanasaenghirun Hotel Manager
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Family
1 review
Very Good
Posted on Nov 26, 2023
Had a great stay at Ibis Sathorn. Good location with some massage parkours, 7-Eleven just across the road of the hotel which is very convenient.
Response from Property: Dear Valued guest,Thank you for taking the time to tell us about your experience at the ibis Bangkok Sathorn.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us as we aim to offer the best in quality and serviceWe are looking forward to welcome you again soon.Best regards,Patcharaporn RattanasaenghirunHotel Manager
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