Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.0
Amenities9.0
Service9.2
Cleanliness9.3
Filter by:
Sort by:
All reviews(1103)
Positive reviews(1066)
Reviews with photos/video(557)
Clean pool(318)
Great swimming pool(318)
Delicious breakfast(136)
Well designed(99)
Small room size(82)
Has an infinity pool(40)
Close to metro(38)
Loved the night views(22)
Negative reviews(37)
Icyn lim
The INNSiDE Room Twin
Date of stay: May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 11, 2026
Overall satisfied! The place is clean and the breakfast is nice! A lot of choice on food wise. Every single corners are photogenic !
6/20
Response from Property: Dear Valued Guest,Warm greetings from INNSiDE Bangkok and thank you very much for your wonderful feedback!We are delighted to hear that you were overall satisfied with your stay and that you enjoyed the cleanliness of our hotel. It’s great to know that our breakfast selection met your expectations, and that you appreciated the wide variety of food choices available. We are especially happy that you found every corner of the hotel photogenic creating a beautiful and enjoyable atmosphere for our guests is something we truly take pride in.Also, a special thank you for sharing your lovely photo with us. We truly appreciate it and are glad you captured such nice moments during your stay.We look forward to welcoming you back again for another memorable experience!From the entire team at INNSiDE Bangkok
NarlyC
The INNSiDE Room King
Date of stay: Jun 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jul 12, 2026
A great hotel you can spend the entire weekend in! Very modern designs with great amenities. The rooftop infinity pool and bar were inviting and lively, with people enjoying the water and night views until the late evening. The tapas restaurant was excellent, and the room was nicely designed with a great view. Highly recommended this hotel!
6/12
Pavel Tokmakov
The INNSiDE Corner
Date of stay: Jun 2026
Couple
2 reviews
8.0/10
Very good
Posted on Jul 14, 2026
We stayed at INNSiDE by Meliá for a few nights. The hotel is located near a metro station, with a 7/11 and a large hypermarket nearby, and plenty of street food options. However, it's quite a distance from the main tourist attractions like the Grand Palace, Chinatown, and Wat Pho. All the staff were very friendly and helpful. The breakfasts were excellent with a great selection. The only minor issue was that the juice dispenser needed refilling more often, as the desired juice was frequently unavailable, but otherwise, everything was superb. Housekeeping was regular and thorough. The only significant drawback of this hotel is the room's amenities: I wonder how the designer expects a man to shave? I'd pay to see that. The sink with the mirror is placed far away in the center of the hallway. It's simply impossible to shave or brush your teeth comfortably. Furthermore, there's absolutely no privacy: outlines from the toilet are visible to someone in the room. Who finds this appealing? This can't be fixed, so if privacy isn't important to you, then go ahead and choose this hotel. If it is important, then you might want to reconsider.
Original TextTranslated by Google
Guest User
The INNSiDE Room Twin
Date of stay: Jun 2026
Travelling with friends
15 reviews
9.7/10
Amazing
Posted on Jul 8, 2026
Facilities: The room facilities are very new.
Hygiene: It was cleaned very thoroughly.
Environment: The location is good, very close to the night market, and the rooftop pool is also nice.
Service: The service attitude is good, and the overall experience was pleasant.
Original TextTranslated by Google
Knobi
The INNSiDE Room Twin
Date of stay: May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jul 3, 2026
The hotel has a prime location. Very clean and the staff are really cool. The team is very attentive. We really enjoyed our stay and will definitely be back. The bar and pool are great, and it's very centrally located, with the BTS station just a few minutes' walk away.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warm greetings from INNSiDE Bangkok and thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed our prime location, clean facilities, and the attentive service provided by our staff. Your kind words about our staff being friendly and "really cool" are truly appreciated and will be shared with the entire team. We are also pleased that you enjoyed our bar and pool facilities, as well as the convenience of being just a short walk from the BTS station. It is especially rewarding to know that you had such an enjoyable stay and that you plan to return.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future. From all of us at INNSiDE Bangkok
Guest User
The INNSiDE Room Twin
Date of stay: May 2026
Family
2 reviews
9.5/10
Amazing
Posted on Jul 8, 2026
Absolutely loved this hotel! Swam both in the morning and at night 🏊♀️ The night view was stunning 💗
Original TextTranslated by Google
Karenren
The INNSiDE Room Twin
Date of stay: May 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jul 13, 2026
The gym and pool are both beautiful and spotless. The room is also very neat and clean, making it super comfortable. The staff are incredibly friendly, and the location is close to the BTS station! Highly recommend staying at this hotel.
Original TextTranslated by Google
Vanessa Lee Kah Tene
The INNSiDE Room King
Date of stay: May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jul 9, 2026
one of my favourite hotel in Bangkok. Convenient location. Just next to on nut bts stations, 7-11 just opposite
Response from Property: Hi Khun Vanessa Lee Kah Tene,Thank you for your wonderful review! We are truly honored to be one of your favorite hotels in Bangkok.We are delighted that you enjoyed our convenient location, with easy access to On Nut BTS Station and the 7-Eleven just across the street. It's great to know that our location made your stay even more comfortable and enjoyable.We sincerely appreciate your kind support and look forward to welcoming you back for another memorable stay in the near future.From all of us at INNSiDE Bangkok
Craig W 00
The INNSiDE Room King
Date of stay: May 2026
Couple
6 reviews
10/10
Outstanding
Posted on Jun 27, 2026
Was a great hotel. Best facilities and the hotel was so clean and all the staff was so friendly and helpful! Would definitely recommend this hotel to anyone staying in Bangkok!
Response from Property: Dear Valued Guest,Thank you very much for taking the time to write a review of your recent stay at INNSiDE Bangkok!We are truly delighted to hear that you enjoyed our facilities, cleanliness, and the friendliness of our team. Your kind recommendation means a lot to us and serves as great motivation for our team to keep delivering exceptional experiences. Moreover, we would also like to thank you for sharing your lovely photos with us, we truly love it and really appreciate it!On behalf of INNSiDE Bangkok team, we look forward to welcoming you back again on your next visit to Bangkok.From all of us at INNSiDE Bangkok
Guest User
The INNSiDE Room King
Date of stay: May 2026
Travelling with friends
5 reviews
9.5/10
Amazing
Posted on Jun 26, 2026
This is a good hotel. In terms of location, if you take a taxi to Don Mueang or Suvarnabhumi Airport outside of peak hours, it's about 40-50 minutes. The hotel environment is nice and very clean. The rooms are a bit small. However, the pool and restaurants are quite good. If you want to have their breakfast, make sure to book it when you reserve your stay with the hotel. If you decide to add it there, it costs 90 RMB per person, and honestly, it's not really worth the price. It's mostly the kind of breakfast Europeans and Americans prefer. There are some Thai options, like noodles. Coffee, fruits, and drinks are all available. For this price, it would be quite expensive if it were in central Bangkok. That's why its location is a bit out of the way, but it's definitely comfortable to stay in. The room facilities have everything you need, but compared to another hotel I stayed at, they were slightly less impressive. Other than that, everything else is pretty good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our clean environment, swimming pool, restaurants, and found your stay comfortable overall. We also appreciate your honest comments about the room size, breakfast, and our location. Your suggestion about booking breakfast in advance during your check-in is very helpful for future guests, and we'll continue working to enhance our breakfast selection to better meet the expectations of all our international visitors while offering great value. We will continue our dedicated efforts to ensure our guests leave with lasting and valuable memories.We truly value your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.From all of us at INNSiDE Bangkok
Guest User
The INNSiDE Room Twin
Date of stay: May 2026
Couple
2 reviews
7.0/10
Posted on Jun 24, 2026
They didn't even restock the toilet paper, leaving me without any. The room was small, which is fine, but the bathroom and shower design were really problematic. The facilities were terrible; I felt like I was in prison. The wooden floor in the room was uneven, probably cracked or water-damaged, and it was quite uncomfortable to walk on.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your honest feedback.We are truly sorry to learn that your experience did not meet your expectations. The concerns you raised, particularly regarding the lack of replenished amenities, are certainly not reflective of the standards we strive to maintain, and we sincerely apologize for the inconvenience caused.We also regret that the room layout and bathroom design were not to your preference, and that the condition of the flooring impacted your comfort during your stay. Please rest assured that your comments have been taken very seriously. They have been shared with our Housekeeping and Engineering teams for immediate attention and review to ensure improvements are made.Your feedback is highly valuable to us, as it helps us identify areas where we must improve. We genuinely appreciate you bringing these matters to our attention and giving us the opportunity to address them.We sincerely hope to have the chance to welcome you back in the future and provide you with a significantly improved experience.Kind regards,Kraisorn C.Front Office and Guest Experience Manager
Anonymous User
The INNSiDE Room King
Date of stay: May 2026
Couple
5 reviews
9.5/10
Amazing
Posted on Jun 22, 2026
We recently stayed at the INNSiDE by Meliá Bangkok Sukhumvit for four nights and had an absolutely wonderful time.
The location is excellent. The hotel offers a fantastic atmosphere, but what truly made our stay memorable was the outstanding hospitality from the staff.
A huge thank you to Golf at the reception desk. He welcomed us with a warm smile and made our check-in process incredibly smooth, efficient, and welcoming.
Our room was kept spotless thanks to Nuna from the housekeeping team. She did a wonderful job and even surprised us with a cute towel decoration that brightened our day!
The genuine care and excellent service from both Golf and Nuna made us feel incredibly valued as guests. We highly recommend this hotel to anyone visiting Bangkok and look forward to staying here again!
Response from Property: Dear Valued Guest,Warm greetings from INNSiDE Bangkok and thank you very much for your wonderful review.We are thrilled to hear that you had such an enjoyable four-night stay with us and that you appreciated our excellent location and overall atmosphere. It brings us great joy to know that our hotel provided the setting for a memorable experience in Bangkok. Your kind recognition of our team means a great deal to us. We will be especially proud to share your heartfelt compliments with Khun Golf at reception and Khun Nuna from our housekeeping team. It is wonderful to know that Khun Golf made your arrival smooth and welcoming with his warm hospitality, and that Khun Nuna contributed to your comfort with her care and thoughtful touches, including the lovely towel decoration. Moments like these are what we strive to create for every guest.We are sincerely grateful for your recommendation and your kind words about the genuine care you received. It was truly a pleasure having you stay with us, and we very much look forward to welcoming you back again for another exceptional experience in the future.From the entire team at INNSiDE Bangkok
Anonymous User
The INNSiDE Room Twin
Date of stay: May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 22, 2026
The hotel's location is excellent. It's just a three-minute walk to the BTS station and Lotus Supermarket, and Big C Extra is only five minutes away. The room design is very stylish. The breakfast restaurant on the 31st floor offers a panoramic view of Bangkok, and the food selection is extensive. The staff are friendly and always smiling. I was very satisfied with my stay this time.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your wonderful and detailed feedback.We are truly delighted to hear that you enjoyed our excellent location and found it convenient to access the BTS Skytrain station, Lotus Supermarket, and Big C Extra within just a few minutes. It is also fantastic to know that you appreciated our stylish room design and the panoramic views from our breakfast restaurant on the 31st floor—this is indeed a highlight we love sharing with our guests. We are especially pleased that you enjoyed the wide variety of breakfast options and that our team’s friendliness and warm smiles made a positive impression on your stay. Your kind words mean a great deal to us and serve as strong motivation to continue delivering memorable experiences.We are thrilled that you were very satisfied with your stay, and we sincerely look forward to welcoming you back again for another enjoyable visit in the future.From all of us at INNSiDE BangkokFrom all of us at INNSiDE Bangkok
Anonymous User
The Townhouse
Date of stay: Jun 2026
Couple
8 reviews
10/10
Outstanding
Posted on Jul 5, 2026
overall was a pleasant stay and convenient as we tried restaurants in the building
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us at INNSiDE Bangkok. We are delighted to hear that you had a pleasant stay and found our location convenient for your visit. It is wonderful to know that you enjoyed the restaurants within the building and had a great dining experience during your stay. We are pleased that the convenience of having excellent dining options nearby added to your overall enjoyment. Since we have a very passionate team, nothing is more rewarding to us than to hear our guests say that they had such a perfect stay.We truly appreciate your kind feedback and look forward to welcoming you back for another comfortable and memorable stay.From all of us at INNSiDE Bangkok
Guest User
The INNSiDE Corner
Date of stay: May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 14, 2026
There's a small night market (food stalls) nearby, it's close to the MRT, has many massage shops, a large supermarket, and a 7-Eleven for convenient shopping. The hotel is beautiful and has a bar. The housekeeping staff are very attentive, definitely worth returning to. The birthday surprise was a very thoughtful touch! 💞
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for your wonderful and detailed feedback! 💞We are truly delighted to hear that you enjoyed so many aspects of your stay—from our beautiful hotel and bar to the convenience of having a night market, MRT access, massage shops, supermarkets, and 7-Eleven all nearby. It’s great to know that our location added to your overall experience. We are especially pleased that our housekeeping team made a positive impression with their attentiveness, and your kind recognition will certainly be shared with them. It also brings us great joy to know that the birthday surprise was meaningful to you—we always love creating special moments for our guests. Your kind words mean a lot to us, and we are so happy to hear that you would consider returning. We look forward to welcoming you back again for another memorable stay in the future! From all of us at INNSiDE Bangkok