New Garden View Resort

Such a nice place to stay at the center of Legian crowds but quiet and friendly staffs. for the lowest priced room at the time, surprisingly the amenities were very thorough. the peaceful garden vibes was really pleasant, cold AC, only half signal wifi reach for the back room facing the fort. However this really recommended.

Firstly, let me start by saying the staff at New Garden View Resort were excellent as I have found everywhere I have stayed. I had a booking for a Superior Double room but unfortunately on arrival only twin single beds were available. Before I could say, just joint the 2 singles together (which I have happily done in the past), I was offered an upgrade to a Superior Cottage room. I thought this is nice and accepted. I found however this cottage to be a bit old. A couple of the issues being the shower over a bath with poor water pressure and toilet not flushing properly. A third issue was that the walls were quite thin and I was woken a couple of times during the night by other guests in adjoining cottages having their TV blaring, and talking loudly. Otherwise, the large double bed was comfortable and the aircon worked fine. As to the facilities, the restaurant and breakfast were great and the two pools and pool bars were good. A detraction from the rooftop pool, Session’s bar & Brellas, was there was very little shade and a proper roof over the pool bar is definitely required. I felt sorry for the fantastic staff that had to work in the heat with no shade for hours on end. Now to a controversial comment. Being located next door to the Y Sports Bar should have been a subtle hint to me, but I thought I would try somewhere new. I found many of the other guests (Not all!) to be a bit bogan (maybe a lot) which prevented me from being able to enjoy the pool facilities due to their drunken, boisterous nature. If this is your thing then it's the place for you, and obviously the Hotel has no control over who makes a booking. Maybe I came at the wrong time, but unfortunately this experience alone has put me off wanting to stay here again.

Had issues with getting extra room door key, staff said no! First few days room not made up, even when door label done, had to contact reception at end of 2nd day. Air con leaked water and had to get maintenance, was dripping over clothes bag, no offer to get cleaned. Basic use of restuarant for breakie and diner as better and cheaper meals in area locations.

I stayed in a cottage at the back of the property, the room lacked lighting, was dated with old electrical plugs, and getting in and out of the shower was dangerous with water on tiles, high steps. The phone didn't work and room service was not available. Staff however were awesome.

Currently under construction which wasnt mentioned when booking, alot of construction noise during the day. Big room but old compared to other rooms in the hotel. Overall it felt that if you werent spending 100$ plus per night you got the old stuff... linen and towels.

Lovely hotel in all ways. Whit an amazing roof top pool area, overlooking both the ocean and the mountains. Also very friendly staff and nice room, so it felt like good value for money. We will definitely come back one day. And I loved that there was two pools, one on ground level for all ages and one on the rooftop for only adults. Big plus!

This is the second time we have stayed at this hotel when we go to Bali from the Uk. Reception staff are friendly, room is clean and tidy. The housekeepers will clean the room every day if you would like them too, However if you dont want your room cleaned they will still leave extra toilet roll and fresh bottles of water at your room. Lovely little location right by the beach and is very good value for money.