Taos House Nusa Lembongan by Best Deals Asia Hospitality Reviews

Nice place and nice room

When I booked this villa beforehand I checked directly with management if a TV was available since other motels didn't provide this. The manager said yes. Went to check in and a TV was disconnected. I asked management about this. She then went to say whole of the island has no tv and this was before covid all the tvs were gone. I said then why did you confirm there was tv available when there wasn't. After arguing with me I had to leave the situation as she began to raise her voice and wouldn't listen to me and shout. She then moved us into another room with an actual TV. But this tv didn't work. She then snuck a set top box into our room while we were out and didn't connect anything. My partner and I researched how to connect it and she gave us a box that didn't work at all and she knew this. Other things like the cleanliness was rubbish. Cobwebs on the bathroom, bugs and insects during the night, ants in our chip packet, refrigerator was dirty and dusty not wiped at all. Floor was covered in dust, black things keeps falling from the roof. No room cleaning service; ran out of toilet paper, had to use wet towels for days. Do not waste your money here.

Really enjoyed our stay at Taos House. Beautiful pool with the most relaxing sun loungers if you fancy a chill day. We rented bikes from the owners, we were able to see the whole island..super cheap too! Rooms are clean, spacious, beds are very comfortable best sleep I've had in a while. Would recommend 100% Bike rental ✔ Laundry service ✔ Great location✔ Excellent management ✔ Comfy beds✔ Spacious clean rooms✔ Great location ✔