Hotel Mayfair

Hotel Mayfair Reviews

Hotel Mayfair

Helgolandsgade 3, Copenhagen, DenmarkView Hotel Details
Hotel Mayfair
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Hotel Mayfair Guest Reviews

4.4/5
Very Good
138 review
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.4
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All Reviews(138)
Positive reviews(132)
Reviews with photos/video(30)
Awesome stay(53)
Clean and tidy(32)
Friendly owner(31)
Convenient location(27)
Easy to get around(24)
Delicious breakfast(20)
Close to train station(18)
Small room size(11)
Negative reviews(6)
Guest User
Upgraded Modest Double Room
Stayed in Mar 2024
Friends
1 review
4.7/5
Amazing
Posted on Apr 1, 2024
Lovely room and hotel decor, great location! Only issue was the shower door was too small so all the water would get on to the floor and flood the bathroom
Response from Property: Dear Guest, thank you for taking the time to leave us a review! We are happy that you enjoyed your stay and were happy with the room. We are always working on improving our property so thank you for letting us know regarding the bathroom, it is appreciated. We hope to welcome you back another time for another great stay, maybe during the summer season when Copenhagen is at its best. Take care! Sincerely, Julie J / Hotel Mayfair
Mandymoo1
Upgraded Modest Double Room
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Feb 9, 2024
Lovely hotel. We had an upgraded modest double room. Room was small but big enough for a short break. Open wardrobe, with clothes steamer and hairdryer. Toiletries included hand wash, hair/body wash and conditioner. Staff very helpful and friendly. Great access to transport, as station is 5min walk. Plenty of coffee shops, bars, shops within walking distance. Would stay again
Response from Property: Thank you so much for taking the time to leave a review. I am happy to see that you enjoyed your stay at the hotel and in Copenhagen! We hope to welcome you back again another time, take care :) Sincerely, Julie J //Hotel Mayfair
Loyd Pek
Standard Double Room
Stayed in Dec 2023
Friends
7 review
4.0/5
Very Good
Posted on Dec 28, 2023
Hotel is conveniently located within walking distance from a metro station. Hotel is clean and staff were polite and helpful. Room cleaning is only available upon request, would have better if the towels were replaced automatically daily. Inadequate lighting in the room though, if not for the daylight flooding in from the windows, is really tough to pack and read in the room. Will likely recommend this hotel to friends who are visiting the city.
Response from Property: Dear Loyd, Thank you for your review. Great to hear that you enjoyed our cenvienent location. We like to "Keep it Green", which means that our stayover cleaning is upon request. Our guests simply have to ask :-) If you ever have any issues with your room during your stay, please do not hesitate in contacting our 24/7 open reception. We will bend over backwards to ensure that our guests have the best possible stay with us! We hope to welcome you back. All the best, Christine / Hotel Mayfair
Guest User
Standard Double Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 19, 2024
Location and service are great! I like the deco and design in the lobby and feel like home. The room is clean and comfortable but a bit small. No kettle and no coffee maker and no fridge and no air conditioning cause us quite inconvenience. Overall is alright.
Response from Property: Hi there,Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our location and great service. We are also please to hear, that you like our deco and design in the lobby - that it makes you feel at home. Thank you. You can be sure we will take your comments into consideration as we strive to improve our accommodation. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
Guest User
Modest Double Room
Stayed in Jan 2024
Solo travellers
30 review
4.5/5
Great
Posted on Jan 4, 2024
Comfortable bed and warm room. Very close to the railway station.
Response from Property: Hi there!Thank you for the nice review!It means a lot to us that you have had a good experince with us.I would like to know what we can do different to make your experince even better, so please let me know :)You may have a nice one until next time.Best regardsTeam Mayfair//Jens
AToi
Standard Single Room
Stayed in Oct 2023
Solo travellers
11 review
5.0/5
Outstanding
Posted on Oct 20, 2023
I arrived early from my flight, and I was pleasantly surprised by the thoughtful reception staff who had a room ready for me. They assigned me a room on the ground floor, which turned out to be a great choice as it eliminated the need for using the lift. I had booked a standard single room, and while it was basic, it was impeccably clean, and the hotel's decor was tasteful. The shower had excellent water flow, and although my room faced the courtyard (requiring me to keep the curtains drawn for privacy), I didn't spend much time in the room, so it didn't bother me. The hotel's location is fantastic, just a 5-minute walk from the train station.
Guest User
Modest Double Room
Stayed in Apr 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on May 18, 2024
Nice hotel and stay. It was so comfortable. Thank you so much. Ive enjoyed it.
Response from Property: Hi there,Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our hotel. Thank you!We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
Guest User
Upgraded Modest Double Room
Stayed in Feb 2024
Friends
7 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel was very nice. The room was not very big and it was not really possible to walk along the side of the bed, but it was comfortable and well located. Not far from the train station or the center. The staff was friendly and the breakfast was nice.
Response from Property: Thank you so much for taking the time to leave a review. I am happy to see that you enjoyed your stay at the hotel and in Copenhagen! We hope to welcome you back again another time, take care :) Sincerely, Max//Hotel Mayfair
Guest User
Modest Double Room
Stayed in Feb 2024
Solo travellers
5 review
4.7/5
Amazing
Posted on Feb 8, 2024
The hotel is beautiful & staff are very helpful. I would also recommend the breakfast! It is nice & close to the main train station which is especially great for solo travelers. It isn’t right in the Centre, but for me I like walking so I really liked the location. For example it is about 45min walk to the Amalienborg Palace complex. But once you’re there you’re close to most of the ‘touristy’ places! Some very minor cons but don’t let them deter you from booking this hotel as it is truly beautiful: - it would have been good to have general tea & coffee available in the room. - also the lighting in the room itself is limited, so can be quite dim. The bathroom is perfectly fine lighting though.
Response from Property: Dear Guest,Thank you for your review.Happy to hear that you enjoyed your stay with us. We hope to welcome you back soon. All the best, Max / Hotel Mayfair
Guest User
Upgraded Modest Double Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 6, 2024
The blonde lady who welcomed us upon arrival was so lovely and was very welcoming. She was interested in our trip and was very accommodating. It was the same lady who we checked out with and honestly she was the best host we have ever experienced. Each day even as we walked past reception we were greeted by pleasant hosts. Would recommend the hotel for the staff alone.
Response from Property: Dear Guest,Thank you for your review.Happy to hear that you enjoyed your stay with us. I am so pleased to hear, that you had a great welcoming and check-out from our staff at the front desk. We hope to welcome you back soon. All the best, Max / Hotel Mayfair
Wai
The New Standard
Stayed in Jan 2024
Business travellers
41 review
4.5/5
Great
Posted on Apr 9, 2024
If I recall, I stated stayed at this place on my last day in Copenhagen, so that I can catch an early train to Stockholm. Central railway station is just across the road. I did not go far from this hotel, as there are ample eateries around. Pretty decent and clean !
Response from Property: Dear Wai,Thank you for taking the time to review our property, your review are very much valued. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
Guest User
Upgraded Modest Double Room
Stayed in Jan 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 30, 2024
The staff was very kind and helpful!! the location is very good, very close to the train and metro station.
Response from Property: Hi there,Thank you so much for your review!It means a lot to us that you've had a good experince staying with us.I would like to know if there were something we could've done diffently to make the experince even better.Please let me know:)You may have a nice time, and thank you again for the nice review.Best regardsTeam Mayfair//Jens
Guest User
Standard Twin Room
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Fantastic location, modern decor, lovely staff, delicious and fresh breakfast. I travelled with friends and we’d meet up downstairs in one of the cosy rooms in the evening to chill with a bottle of sparkling wine before going to bed. It was the right thing for us to do after a busy day walking and exploring the city. We were celebrating my sister-in-law’s 50th and the staff arranged for a card, Prosecco on an ice bucket and glasses to be ready on her bedroom on our arrival. I’d go back to this hotel and recommend it for sure.
Guest User
Upgraded Modest Double Room
Stayed in Nov 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Lovely hotel. Fabulous position near to train station, local shops restaurants and Tivoli. Amazing bed and pillows like a big marshmallow. Would have appreciated some tv as l didn't know how to download to the tv off my phone.
Guest User
Standard Twin Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Great location about 5 minutes walk from train station. Front desk was very helpful.
Response from Property: Dear Guest, Thank you for your review. Glad to hear that you enjoyed our central location here in the beginning of the charming Vesterbro neighborhood! We hope to welcome you back. All the best, Christine / Hotel Mayfair