michelle
December 28, 2022
This property had rats. We had a rats nest with 2 dead rats downstairs. There were also rats in the bedroom. We had rat poop on the bed. The downstairs flooded during the rain and was so slippery it was unsafe to walk on. You could hear traffic noise 24 hours a day. There is no staff or reception at the property. If you need anything you must walk down the street to its sister hotel. We checked out 2 days early on Christmas Day. The manager refused to refund us. I told him it had rats which he new because his staff cleaned up the rats nest but he did not care. I told him we had rats on the bed. He doesn’t care. I told him it was Christmas he didn’t care. I had ******* call him, he hung up on *******. When ******* called him back he had blocked there number. Worst Rat infested hotel ever. DO NOT STAY HERE