Block 12, SM City Bacolod Complex, Reclamation Area, Palanca, Bacolod, PhilippinesView Hotel Details
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Park Inn by Radisson Bacolod Guest Reviews
4.5/5
Great
82 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(82)
Positive reviews(81)
Reviews with photos/video(9)
Negative reviews(1)
Guest User
Superior Room
Stayed in Apr 2024
Friends
2 Reviews
3.0
/5
Posted on Apr 22, 2024
The room is too small and the decoration is average, but it is very convenient to have a shopping mall next door
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Khristine Aquino
Deluxe 1
Stayed in Feb 2024
Business travellers
13 Reviews
5.0
/5
Outstanding
Posted on Feb 7, 2024
Nice and decent hotel, staffs are warm and attentive. Will stay here again. Situated near the airport and have the perfect location surrounded with all the good restaurants
Response from Property: It’s a pleasure to have you here with us, Khristine! Thank you for taking the time to leave us with this review. We love catering to our guests’ needs and knowing that our team was able to serve you well makes us #FeelGood. Call us if there is anything we can help you with. Looking forward to having you here with us again!
Merlinda
Stayed in Jan 2024
Family
4.0
/5
Very Good
Posted on Jan 26, 2024
Food is excellent, staff is courteous and helpful
Rosanna
Stayed in Jan 2024
Family
5.0
/5
Outstanding
Posted on Jan 24, 2024
Good location. Has direct access to SM Bacolod and is a 2min walk to Manokan Country.
Minerva
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 15, 2024
My one of two options in Bacolod: very clean, convenient (door to the mall for quick needs/shopping), very comfortable. Main drawbacks are: 1) its access to the mall that the general public can use, creating a constant flow at the lobby, right by the elevator to rooms upstairs; 2) steady/constant "stand-bys" at the lobby, seems to occupy lobby spots for the wifi, sometimes all day and through the night, and don't seem to be guests (at times making it difficult for guests to find a spot to eat, drink, or sit with own guests). The two points give the lobby a bus station/public plaza feel, and diminishes the elegance and comfort the hotel seems to try to project. The pool area seems to get some of this non-guest crowd somehow (making a quiet, private time difficult, and makes one wonder how tight access to the floors is to non-guests). Staff definitely one of the hotel's top assets (very professional, efficient, polite and welcoming), with the front desk, restaurant/bar staff and cleaning staff across floors always very attentive and professional. Kudos to the excellent staff!
Melgie
Stayed in Jan 2024
Couples
5.0
/5
Outstanding
Posted on Jan 14, 2024
The hotel is nice, big & clean, has comfortable bed, convenient for shopping since it is connected to sm mall, restaurants and easy access for transportation. The staff are friendly, there’s a guard who always greets you with a smile & opens the door for you. The buffet breakfast was good. I will stay again in this hotel in the future visit to Bacolod.
Room was aesthetic simple and straight forward. Towels are worn out, pillows are very soft. No extra available. Nice sea view, sunset.
Response from Property: Thank you for taking the time to write this review. We are sorry to know that there are some aspects of your stay that we weren’t able to meet your expectations particularly the towels. Your remarks are duly noted. We will look into this and we will make sure that such concern will be dealt proactively. We will strive to improve to serve you better. See you soon!
Rommel
Stayed in Dec 2023
Other
5.0
/5
Outstanding
Posted on Dec 18, 2023
Excellent security and fast check in
Jay Pee Dela Cruz
Deluxe 1
Stayed in Dec 2023
Friends
35 Reviews
5.0
/5
Outstanding
Posted on Dec 21, 2023
I like it very much hetr super duper nice and cool yeahhhhhhhhhhh
Response from Property: We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day and see you soon yeahhhhhhh
elizabeth
Stayed in Dec 2023
Couples
4.0
/5
Very Good
Posted on Dec 1, 2023
Great location and the breakfast buffet was very good!
Hans
Stayed in Nov 2023
Couples
4.0
/5
Very Good
Posted on Nov 29, 2023
Nytt fräscht hotell med fantastisk personal. Enkel och snabb incheckning.