Chalet Eden Eco Hotel, Restaurant & Wellness

Very nice and welcoming hotel. Well organized rooms and very comfortable beds. We also had dinner and the dinner was great! They also helped us choose the wine with a lot of preparation. The spa is wonderful. All the staff were friendly and helpful! We will definitely be back

Unfortunately, I wasn't able to stay. But I don't want to do that anymore either. Friday evening I call to book a room, the guy tells me it costs €159 per night and explains the services. Out of curiosity I ask the difference with the Booking price which was always €159. The boy is surprised because the price on booking must always be higher than what they say (he also goes to check on the site), so he very kindly stops me for the room, and says that he will talk about it with the owner the next morning to see if something could be done and always the next morning he tells me that they would send me the confirmation via email. It's Saturday evening and no one has made themselves heard, I call back, no one knows anything. After 2 hours the email arrives. PROMOTION the room from €169 to €165 (to which you have to add the tourist tax)...are you kidding me?? To top it all off, the next morning at 7.55 they told me that they had given the room away. The email didn't say to confirm and the boy never told me over the phone, in fact perhaps by mistake I had understood that by "stopping" it was booked. I think there is no need to dwell further and that the terrible non-experience in this hotel can be commented on by itself. P.s. I never asked for discounts, I just wanted a room.