Guest User
June 4, 2024
We booked a deluxe twin room with a view on June 1st. When we checked in, we asked the guy at the front desk to give us some advice and drive to a room with a better view. As a result, the short guy with a big head and a very honest look gave us room 3048. When we went in and opened the curtains, we were shocked. This is not a room with a view! It must be a ** theme room. My child said that it felt like someone would crawl out! You must not take the room with a view on the 3rd floor, because there is no view from the low floor. Later, we waited for the waiter to come and change us to the 5th floor. Room 5038 is much better, but the outer glass is very dirty, and the inner glass is also greasy. My child and I wiped the curtains. The Coke and Sprite in the refrigerator are free, but the room and the front desk will not tell you. The deposit for weekend check-in will not be refunded until Monday. After asking, I was told that the finance department is not working on weekends (isn’t it automatic by the system?). All other hotels have refunded the deposit after leaving the hotel!
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