Spa Hotels in Almaty

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.

Pros-convenient location as I could walk anywhere The breakfast was good as I had all the fresh food from the buffet Room was big enough They tidied up my room nearly every day Cons-half of the staff were friendly but half put on a poker face. Don’t know if it’s Kazakh culture. I found Uzbeks much friendlier The gym room didn’t have a mat for weights so a tiny bit of noise from the weight would be frowned upon The room was quite dated as it was built over 30 years ago

The room was not cleaned; no drinking water was provided (drinking water for the next day). I have stayed in this hotel many times, and this time it feels much worse than before.

The room is surprisingly big, and the 1.8m big bed looks small in the room. It's too far to watch TV when lying on the bed 😂 It also has a small balcony. The interior decoration of the hotel is also very grand. The only thing is that it is a little old and the location is a little far, but everything else is good

Very small room actually.Looks definitely less then 25 m2 And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft. Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way. Staff is actually good and pleasant! The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall). The breakfast is nice. Actually this hotel is overpriced for that kind of room provided

The hotel is great, worth the price. Everything is good, clean, tidy and comfortable, breakfast is rich and delicious, with both Chinese and Western food. A little further south is a pedestrian street with a fast food restaurant (Figure 5), which is delicious and cheap, I eat there almost every day. There are also shopping malls and supermarkets. There is a bus No. 92 that goes to the airport nearby.

Foreigners staying in Kazakhstan for more than five days need to register with the local immigration office, but the hotel does not help with the registration. It can only find visa personnel to handle it, which is a bit inconvenient.

Good location, convenient for travel, many small shops and cafes around

Excellent hotel, there are too many advantages, so I’ll name one of the obvious disadvantages, they don’t help with luggage when checking in, it looks very strange for 5 stars

The waiter at the front desk is very beautiful, the attitude is very good, I like her very much, I will stay in this place next time.