View our top-rated 5 Stars hotels in Almaty for your utmost comfort and convenience

Reviews for Almaty Hotels

Get inspiration from real travellers to find your ideal stay
Doubletree by Hilton Almaty
4.2/546 Reviews
The hotel facilities are very new, the facilities are complete and the morning is rich. The service is professional, especially the waiter who cleans the room is deaf and dumb, very caring, warm!
The Ritz-Carlton, Almaty
4.6/547 Reviews
The most advanced hotel in Almaty, with a good view, you can see the snow-capped mountains and there is a very large shopping mall downstairs, there are free apples and juices at the front desk, the service at the front desk is very good, and there are dedicated service staff Guide us to the room.
Royal Tulip Almaty
4.4/541 Reviews
Great hotel! Very cheerful staff ready to help in any matter. Beautiful breakfasts for any taste. Very good fitness zone and spa center. Room spacious, with a gorgeous view of the mountains, warm floor, large bed. Also in the room of shoes, coats, tea/coffee, water, bathing facilities. Close to Media.
Swissôtel Wellness Resort Alatau Almaty
4.5/550 Reviews
We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
InterContinental Hotels Almaty
4.3/548 Reviews
nice location. good breakfast. kind people. perfect stay in intercontinental Almaty. I would like to recommendthe hotel to business men.
The Dostyk Hotel
4.4/523 Reviews
This is the best hotel I have stayed at in Almaty; the location is pretty, it's convenient, and it's quiet. The hotel itself is meticulously maintained, clean as can be, and very well appointed. My room (deluxe) was big and very comfortable, as was the bed. Best of all was the staff - efficient, friendly, and flawless manners! A trip to the bar found it wonderfully-stocked and quiet comfortable; breakfast, while not the most inventive buffet I've seen, was of outstanding quality and execution. Really impressive. The only shortcoming was that I could have used a refrigerator in my room - but I cannot even register that as a complaint - just a suggestion.

Frequently Asked Questions

Hotels Quick Overview

Highest PriceS$ 20,020
Lowest PriceS$ 56
Number of Reviews396
Number of Hotels22
Average Price (Weekdays)S$ 442
Average Price (Weekends)S$ 428

Tips for Selecting a 5 Star Hotel in Almaty

There are many discounted hotels on Trip.com. Book hotels in Almaty via the Trip.com website or app, it's easy and hassle-free. While traveling to Kazakhstan, Almaty is one of the most popular destinations. Almaty is a city with tons of tourist attractions. You'll never want to leave!

Almaty International Airport is the primary airport in Almaty.

You don't have to worry about accommodations when traveling to Almaty. Here, there are more than 330 hotels for you to choose from. Almaty has high quality and low-priced hotels. You can spend one night at a nice hotel for only 57 SGD. There are 8 five-star hotels in Almaty at an average price of 238 SGD per night. There are 27 four-star hotels in Almaty at an average price of 85 SGD per night. There are 37 three-star hotels in Almaty at an average price of 48 SGD per night. There are 2 two-star hotels in Almaty at an average price of 34 SGD per night. As a popular tourist city, Almaty has many renowned chain hotels. In Almaty, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. Ramada is the most popular brand among tourists. Renion Hotel in Almaty is a favorite among Trip.com users. Aksunkar Hotel is also one of the most frequently chosen hotels.

In the city center of Almaty, you'll have easy access to Akhmet Baitursynov's House Museum, St. Nicholas Cathedral, Bastau. You can choose attractions in Almaty that are perfect for a weekend getaway, such as Alatau, Monument Bust to Dinmukhamed Kunayev. You can also visit top-rated attractions like The Museum of Arts of the Republic of Kazakhstan, Umai Museum of Arts, Monument to Bauyrzhan Momyshuly.

Show less